Feefo helps both consumers and businesses make the right decisions.  

Founded in 2010, Feefo works with 6,000+ brands worldwide to collect reliable and constructive reviews they can learn from and display. We invite confirmed customers to leave feedback, which results in reliable, fake-free reviews, so consumers can learn how people like them feel about different products and services. And companies can discover what they’re doing right, and where they can improve. This allows Feefo’s clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time.  

We’re a team of technology specialists, industry experts, and multi-lingual client services champions that operates across various sectors, including travel, retail, automotive, and finance. Feefo’s bespoke artificial intelligence, business insight, review software and compliance solutions help increase client sales and reduce churn. As a Google Premier Partner, our clients can improve their search and paid conversion rates too.  

We are proud to work with companies, large and small, from household names to local heroes.  

To learn more visit: www.feefo.com, LinkedIn, and Twitter. 

About the role

We are seeking a Commercial Partnerships Lead to drive a new phase of growth through strategic partnerships. This is a hands-on, high-impact role focused on building and executing a commercial-first partnerships strategy. You will be responsible for creating new revenue streams by identifying, engaging, and managing commercial partners. Your success will be directly measured by your ability to generate new business leads and revenue for Feefo.

This role is distinct from our previous partnerships functions as it is strategically focused on marketing and commercial outcomes over tech (a 70:30 split), rather than general partner management. You'll be the primary driver of Feefo's partnership-led lead & revenue generation and will collaborate closely with our marketing and sales teams to ensure a seamless process from lead to revenue.

What you'll do

• Commercial Strategy: Develop and execute a data-driven strategy to identify, recruit, and onboard high-value commercial partners, such as digital marketing agencies, e-commerce platforms, and industry consultants.
• Revenue and Lead Generation: Be directly accountable for generating a target number of qualified leads and new business revenue through partnership initiatives. This is a core metric for the role's success.
• Joint Marketing: Collaborate with the marketing team to design and launch co-branded campaigns, including webinars, case studies, and content marketing, that drive demand and conversions.
• Relationship Management: Cultivate and nurture strong, long-term relationships with new and existing commercial partners to maximize mutual value and drive sustained growth.
• Performance Analysis: Regularly analyze and report on partnership performance using key metrics like lead volume, conversion rates, and ROI. Use these insights to optimize your strategy.
• Negotiation: Negotiate and finalize commercial terms and agreements with new partners.

Experienced Preferred

• Proven experience in a commercial partnerships, business development, or channel marketing role within a B2B SaaS environment.
• Demonstrable experience of generating leads and revenue through successful partnership programs.
• Strong commercial acumen with a clear focus on data and measurable outcomes.
• Excellent negotiation, communication, and relationship-building skills.
• Self-motivated and able to work autonomously to achieve targets.