About Us

Félix is a chat-based platform that enables Latinos in the US to send money home, pioneering remittance services via WhatsApp. By combining Blockchain and Artificial Intelligence, we are disrupting the way remittances are done today while building the future of cross-border payments. At the heart of our solution is the Felix Pago Chat Platform — a dynamic, conversational engine that powers real-time, interactive financial experiences for our users.

By joining Felix, you will be part of the most innovative company in the cross-border payment industry. We recently received investments from top VCs in Silicon Valley, Europe, and Latam, and we’ve won Blockchain and AI innovation awards at the Wharton Business School. In 2024, Félix was honored as one of the 12 “Endeavour Entrepreneurs” globally, and we are also a recipient of the CrossTech Fintech Startups Award. Join us on a journey to build a revolutionary financial platform and become a trusted companion to the Latino community in the United States!

We're obsessed with our customers and dedicated to creating products that empower them. Our team is comprised of high-performing, collaborative, and innovative individuals who are driven by a shared vision to create sustainable value. We move with urgency, always striving for excellence and exceeding expectations.

About the Role

As a key member of our engineering team, you will have a unique opportunity to shape the core technology behind our chat-driven platform. You will work on Felix Pago’s Chat Platform — a sophisticated system that not only processes high volumes of transactions but also delivers conversational experiences through integrated chatbots and natural language interfaces. Your role will be crucial in designing and enhancing interactive chat services that enable seamless, intuitive user interactions on platforms like WhatsApp. If you have experience building chatbots or crafting conversational experiences, this is your chance to make a significant impact.

Responsibilities

• Design & Architecture: Architect and implement high-performance, scalable backend microservices, including core components of our Chat Platform.
• Conversational Interfaces: Build, deploy, and iterate on chatbot services and conversational interfaces that empower users to interact naturally with our remittance services.
• Infrastructure: Design and manage infrastructure capable of handling millions of daily requests with real-time messaging capabilities.
• Web Development: Utilize web development technologies to build user-facing applications that integrate seamlessly with our chat-based solutions.
• Cloud Integration: Develop backend services using established industry standards and Google Cloud services.
• Collaboration & Mentorship: Foster the growth of junior developers through mentorship and best practice implementation, while collaborating closely with cross-functional teams including product, UX/UI, and business units.
• Continuous Improvement: Leverage customer feedback and analytics to iterate and improve our conversational experience, ensuring that our chatbots remain effective and user-friendly.

Requirements

• 5+ years of experience as a Software Engineer in a fast-paced environment.
• Proven ability to build, ship, and iterate on software applications with an emphasis on real-world impact.
• Strong foundation in algorithms and data structures.
• Experience with web services, including SOAP and REST APIs.
• Familiarity with architectural patterns like Hexagonal Architecture, Event Driven Architecture, A/B Testing, Feature Flags, and Gradual Rollouts.
• Conversational Experience: Demonstrated experience in building chatbots, conversational interfaces, or integrating natural language processing (NLP) tools. Familiarity with chatbot frameworks (e.g., DialogFlow, IBM Watson, Rasa) is a plus.
• Passion for building products that positively impact millions.
• Commitment to continuous learning and exploration of new technologies.
• Ability to thrive in a collaborative environment and contribute actively with innovative ideas.
• Excellent prioritization skills.
• Curiosity and/or experience in Fintech is an added advantage (though equivalent competencies will also be considered).

What We Offer

• Competitive salary
• Initial stock options grant
• Annual performance bonus
• Health, dental, and vision plans 
• Remote work environment, although we have offices in Miami and México City and would love to work in hybrid model if you are up to it.
• Continuous learning opportunities 
• Unlimited PTO
• Paid parental leave
• Empowering opportunities for growth in a dynamic entrepreneurial environment

Equal Opportunity Employer

At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.

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