About Us

Félix is a chat-based platform that enables Latinos in the US to send money home, pioneering remittance services via WhatsApp. We combine Blockchain and Artificial Intelligence to disrupt how remittances are done today and build the future of cross-border payments.

By joining Félix, you will be part of the most innovative company in the cross-border payment industry. We recently received investment from top VCs from Silicon Valley, Europe, and Latam, as well as we won Blockchain and AI innovation and application awards at the Wharton Business School. In 2024, Félix was selected as “Endeavour Entrepreneur” by its global network and was a recipient of the CrossTech Fintech Startups Award. You will be joining the journey to build a financial platform and become a companion to the Latino community in the United States! 

We're obsessed with our customers, and we're building a product that truly empowers them. We are a team of extremely talented high performers, loyal to each other, and committed to providing a magical experience to all our users. We're all owners, driven by a shared vision to create sustainable value. We move with urgency and focus, always striving for excellence and exceeding expectations. 

About the Role

We are seeking a highly motivated Site Reliability Engineer to work alongside Damian Finol, our Head of DevSecOps, and our engineering team to design, implement, and maintain robust infrastructure and systems. As an SRE, you will be responsible for ensuring the reliability, scalability, and performance of our platform. 

Our technology stack is full Cloud Native using state-of-the-art technologies like Kubernetes, gRPCs, HTTP2, AI, crypto, and others into a platform that solves the needs of the Latino population in sending home money. Come help us build it!

Responsibilities

• Design, build, and maintain highly scalable and reliable infrastructure on the Google Cloud Platform 
• Develop and manage Kubernetes clusters and applications
• Automate infrastructure provisioning and management using Terraform
• Write Python scripts to automate tasks and integrate with our systems
• Monitor and troubleshoot system performance and identify bottlenecks
• Implement and maintain best practices for security, reliability, and performance
• Collaborate with engineering teams to ensure efficient and reliable deployment and operations
• Lead and coordinate incident response efforts
• Participate in on-call rotations and provide timely support for production issues using PagerDuty

Requirements

• Minimum 5 years of experience as a Site Reliability Engineer or DevOps Engineer
• Proven track record of designing, building, and maintaining highly scalable and reliable infrastructure.
• Deep understanding and hands-on experience with Google Cloud Platform (GCP) services, including Compute Engine, Kubernetes Engine, Cloud Storage, Cloud SQL, and BigQuery.
• Proficiency in using Terraform or similar tools to automate infrastructure provisioning and management.
• Strong knowledge of Docker, Cloud Build and Kubernetes for building, deploying, and managing containerized applications.
• Expertise in Python for automating tasks, integrating systems, and developing monitoring tools.
• Experience with monitoring tools (e.g., Prometheus, New Relic) and alerting systems to track system health and identify issues promptly.
• Understanding of security best practices and experience implementing security measures to protect infrastructure and applications.
• Ability to diagnose and optimize system performance, identifying and addressing bottlenecks.

What We Offer

• Competitive salary
• Initial stock options grant
• Annual performance bonus
• Health, dental, and vision plans 
• Remote work environment, although we have offices in Miami and México City and would love to work in hybrid model if you are up to it.
• Continuous learning opportunities 
• Unlimited PTO
• Paid parental leave
• Empowering opportunities for growth in a dynamic entrepreneurial environment

Equal Opportunity Employer

At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.

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