COMPANY OVERVIEW

Field Agent, Inc is a firm headquartered in Fayetteville, Arkansas. The company crowdsources shoppers’ smartphones to furnish consumer packaged goods, retailers, and agencies with in-store photos and videos, retail information, and shopper insights.

BENEFITS

o Competitive salary with bonus opportunities

o Paid vacation and sick time

o Comprehensive health, dental, and vision insurance

o Company-paid life insurance

o Access to supplemental insurance options

o 401(k) and company matching

o Opportunities for professional growth and career advancement

If you're excited to be part of an innovative and dynamic team, apply today to become our Human Resources Generalist at Field Agent!

POSITION OVERVIEW

The role of the Human Resources Generalist will play a vital role in ensuring the smooth operation of HR processes while fostering a positive and productive work environment. This position is ideal for a dynamic and detail-oriented professional with strong expertise in HR practices, payroll administration, and employee relations. The HR Generalist will collaborate with employees, managers, and the HR team to deliver comprehensive HR support, implement policies, and drive various HR initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Payroll Administration:

• Manage and process payroll, including time and attendance tracking, paid time off (PTO) administration, and payroll reporting.
• Ensure accurate and timely submission of payroll data and compliance with relevant regulations.
• Address and resolve employee payroll inquiries efficiently and professionally.

2. Benefits Administration:

• Oversee employee benefits programs, including medical, dental, life insurance, FSA, 401(k), and supplemental plans.
• Assist employees with benefits enrollment, updates, and inquiries.
• Maintain accurate benefit records and liaise with providers to resolve issues.

3. Employee Relations:

• Serve as a resource for employees and managers to address workplace concerns and provide guidance on HR policies and procedures.
• Assist with performance evaluations, corrective actions, improvement plans, and terminations.
• Foster positive employee relations and promote a culture of collaboration and respect.

4. Recruitment Support:

• Assist in the recruitment process, including interview coordination, reference checks, and applicant correspondence.
• Support onboarding by managing new hire paperwork, employment verification, and system setup.

5. Policy Development and Compliance:

• Develop, update, and enforce HR policies and procedures to maintain compliance with federal, state, and local laws.
• Ensure all HR activities are compliant with labor laws and regulations, including but not limited to FLSA, FMLA, ADA, and EEO guidelines.
• Regularly audit HR policies and practices to identify and address compliance gaps, making recommendations for improvement.
• Prepare and submit required government reports and documentation, such as EEO-1, ACA, and other regulatory filings, ensuring accuracy and timeliness.
• Serve as a resource to educate and train employees and management on compliance requirements and updates to HR policies.
• Collaborate with legal counsel and external auditors during compliance reviews or investigations to ensure thorough documentation and resolution.
• Prepare and maintain documentation for legal and regulatory purposes.

6. HR Administration:

• Maintain accurate and confidential HR records in electronic and physical formats.
• Manage employee changes, including promotions, transfers, address changes, and direct deposit updates.
• Support open enrollment and oversee processes for FMLA, ADA, and other leave requests.

7. Employee Engagement:

• Help coordinate team events, recognition programs, and initiatives that boost employee morale.
• Provide ongoing support to employees to enhance workplace satisfaction and engagement.

SKILLS AND ABILITIES REQUIRED

• Experience:
• • Minimum of 4 years of experience in human resources, with a focus on payroll and HR administration.
  • Demonstrated experience in developing, implementing, and maintaining HR policies and ensuring organizational compliance with federal, state, and local regulations.
• Skills and Attributes:
• • Strong knowledge of payroll systems and processes.
  • Proficient in Microsoft Office and HRIS platforms.
  • Exceptional attention to detail and ability to maintain confidentiality.
  • Excellent time management and multitasking abilities.
  • Strong interpersonal skills that foster teamwork and relationship building.
  • Clear and professional written and verbal communication skills.
  • Service-oriented mindset with a focus on delivering excellent internal customer service.