About Us

FireHydrant is the only full-cycle incident management platform that drives reliability. It replaces siloed knowledge, disparate tools, and homegrown processes with a fully automated, customizable platform, enabling teams to efficiently and consistently respond to incidents—and, most importantly, learn from them. That’s why the world’s most innovative engineering teams, including Spotify, Snyk, and 1Password, choose FireHydrant to build and scale their incident management programs.

Backed by Menlo Ventures, Work-Bench, Harmony Partners, and Salesforce Ventures, we’re building the future of reliability from remote offices across the U.S. Join us.

The Role

As a Senior Software Engineer on the FireHydrant team, you will design, build, and maintain the server-side of our web application. You will collaborate closely with peers on the Engineering team as well as partners in Product, Design, and customer-facing teams. Our product engineering teams focus on driving product quality through an iterative approach, ensuring we continue to develop as an API-first, enterprise-ready Incident Management and Alerting tool.

What You'll Do

• Build new features and maintain our existing application to enhance the incident response and alerting experience for engineers.
• Actively participate in Engineering ceremonies, code reviews, product walkthroughs, and customer feedback sessions to drive continuous improvement.
• Partner with customer-facing teams to understand end-user problems, anticipate edge cases, and translate criteria into simple, well-designed solutions that address customer needs.
• Respond to critical production escalations as part of a shared on-call rotation—our systems need to be working when our customers’ systems aren’t.
• Champion engineering best practices and quality within your team and across the organization, including teaching, learning, and supporting cross-departmental engineering questions.

What We’re Looking For

• 5+ years of backend software development experience, building production-level applications in Go, Ruby on Rails, and/or React.
• A proven track record of delivering projects on time as part of a team in a remote or hybrid setting.
• A self-starter who thrives on tackling challenging problems and consistently delivers results on time.
• A passion for quality—you care about writing maintainable code and leaving things better than you found them.
• Deep curiosity—you are customer-focused and eager to learn about our product space and end users.
• A proactive communicator—you take initiative to solve problems without being asked.

Why Join FireHydrant?

At FireHydrant, we’re building more than a platform—we’re creating a team where everyone can thrive.

Life at FireHydrant

• Remote-First Culture: Work from wherever you thrive best, with team members spread across the U.S.
• In-Person and Virtual Connection: We gather as a company once per year, and team-specific gatherings happen 1-2 times annually (safety permitting). Throughout the year, we host virtual events to keep the camaraderie alive.
• Tools for Collaboration: We use Slack, Zoom, and Google Workspace to stay connected and productive.
• Kind Candor: Honest communication, delivered with kindness, is at the core of how we work together.
• Transparency and Equity: We share information openly and value contributions from everyone, regardless of title or experience.
• Shared Values: Trust, integrity, and a commitment to continuous improvement guide everything we do.

Benefits

• Health Coverage: 100% employer-paid health, vision, and dental premiums for employees, plus 85% for dependents.
• Buy-Up Plan Option: Additional coverage is available through a buy-up plan, which you can opt into at a shared cost.
• Unlimited Vacation: A minimum of three weeks off annually, with sustainable working hours to ensure a healthy balance.
• Home Office Stipend: Customize your workspace to set yourself up for success.
• 401(k) Match: Plan for your future with our competitive retirement savings match.

Compensation

The salary for this role is $190,000.00 per year, reflecting FireHydrant’s commitment to transparency and equitable pay practices.