Who We Are

Superior Customer Service

At First Service Bank, service is our middle name. We strive to exceed our customers’ expectations by creating a remarkable customer experience daily.

Our associates are relationship-builders who work to understand our customers’ needs.

MORTGAGE LOAN PROCESSOR

First Service Bank, proudly named one of Arkansas’ Best Places to Work for six consecutive years (2020-2025), is thrilled to announce an opening for a Full-Time Mortgage Loan Processor. This role can be based anywhere in the state, with a preference for candidates who live within 30 miles of a First Service Bank branch. This allows you to stay connected to our community-driven culture while enjoying statewide flexibility.

If you’re someone who thrives on delivering exceptional customer service, loves keeping things organized and moving forward, and wants to be part of a dynamic, growing banking team — this could be your next big move.

What You Will Do:

• Gather and verify all documentation like a pro
• Ensure each loan meets guidelines for Fannie Mae and other secondary market programs
• Coordinate with underwriting to clear conditions
• Work closely with loan officers, borrowers, and third parties to keep everyone informed and on track
• Keep deadlines in check — lock expirations and closing dates don’t scare you
• Help create a smooth, positive, and efficient mortgage experience for every customer

What We’re Looking For:

• High school diploma or equivalent
• Working knowledge of mortgage loans
• One year or more of experience in administrative support activities
• Great math skills
• Proficient computer skills, (including but not limited to MS Word, Excel, Outlook)
• Proficient communicator
• Detail-oriented
• Excellent organizational skills, ability to multi-task, & meet deadlines simultaneously
• Sound judgment and ability to solve problems

Preferred but Not Required:

• Encompass Loan Origination experience
• Knowledge of Conventional, FHA, VA, and RD loans

Why Join Us? This position comes with a first-class, comprehensive benefits package, including:

• Employee medical, dental, vision, life insurance, cancer insurance, and long-term disability insurance for less than $75.00 per month!
• Clothing stipend to keep you looking sharp and professional.
• Professional and personal development opportunities to help you grow and advance in your career.
• Tuition reimbursement to support your educational goals.

To learn more about our amazing benefits, visit: www.firstservicebank.com/careers

First Service Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Ready to make a difference and join our award-winning team? Apply now and let’s create something amazing together!