Join our team!

Voted one of the best places to work in Arkansas six years in a row!

POSITION: Electronic Disputes Specialist

LOCATION: CORPORATE

First Service Bank, honored as one of Arkansas’ Best Places to Work for six consecutive years (2020–2025), is looking for an Electronic Disputes Specialist to join our dynamic team—someone who can confidently say, “Regulation E? I eat that for breakfast.”

We are seeking detail-oriented professionals with a passion for financial analysis and a knack for resolving complex transactional discrepancies. This role is ideal for individuals who thrive in a collaborative, team-driven environment and are eager to contribute their expertise to a dynamic and mission-focused organization. We foster a supportive and fun environment where your talents can truly shine. This position offers flexibility to work within 30 miles of any First Service Bank branch.

What You’ll Do:

• Investigate and resolve customer disputes (ACH, debit cards, ATM, online banking, and more)
• Follow timelines, policies, and regulatory procedures like a pro
• Communicate clearly and compassionately with customers and internal teams
• Keep your documentation pristine—auditors will love you
• Collaborate with Risk, Fraud, Compliance, and other crime-fighting units
• Support deposit operations functions like mobile deposit monitoring, wire processing, and account maintenance
• Bonus mission: Jump into Accounts Payable as a backup hero—help process invoices, manage vendor payments, and keep things flowing when needed

 You’re Perfect for This If You:

• Love details, checklists, and order
• Are energized by problem-solving and customer service
• Handle pressure and deadlines with a calm, collected attitude
• Can switch gears from “detective mode” to “AP helper” without breaking a sweat
• Know your way around Microsoft Word, Excel, and banking systems

Requirements:

• High School diploma or GED (college degree in related field = bonus points)
• 1–2 years of prior business office experience
• Strong written and verbal communication skills
• A passion for doing things the right way—and finding ways to make them even better

Why First Service Bank?

We’re more than a bank, we’re a team that cares about community, connection, and continuous growth. You’ll have the opportunity to learn, contribute, and grow with a company that values both people and process.

Why Join Us? This position comes with a first-class, comprehensive benefits package, including:

• Employee medical, dental, vision, life insurance, cancer insurance, and long-term disability insurance for less than $75.00 per month!
• Clothing stipends to keep you looking sharp and professional.
• Professional and personal development opportunities to help you grow and advance in your career.
• Tuition reimbursement to support your educational goals.

To learn more about our amazing benefits, visit: www.firstservicebank.com/careers

First Service Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Ready to make a difference and join our award-winning team? Apply now and let’s create something amazing together!