About the role

As a Sales Ambassador, you’re responsible for building and maintaining relationships with guests, by promoting and selling our product, ensuring guest experience satisfaction and driving profitability. Your goal is fun, engaging interactions with visitors in Chicago and converting them into Flyover guests. We are looking for vibrant, upbeat, result driven, team-based individuals to add to our team! This job is perfect for those with previous experience in the hospitality industry, retail, sales or other customer service positions.

This is a seasonal part-time, on-site role from March 16 - Oct 1. The wage for this role is $24/hour USD, and a full breakdown of perks and benefits will be discussed during the interview process.

What you'll do

• Develop an understanding of what Flyover is, demonstrate and explain what we offer to guests to accurately answer questions about the Flyover experience and product
• Represent our brand positively in all interactions with guests by upholding our company values and mission in every guest experience
• Engage with potential guests to introduce our product
• Actively engage with tourists and locals on the Pier or events around Chicago, promoting and selling tickets
• Work collaboratively with team members to achieve sales targets and contribute to a positive team environment
• Process transactions quickly and accurately, ensuring guest satisfaction
• Be available to work flexible shifts, including days, weekends, major events, and holidays, to meet the needs of our business and guests
• Contribute to building a respectful environment where safety comes first
• Participate in promotional events, trade shows, and exhibitions as required
• Hand out promotional materials to potential guests
• Engage with community members throughout Chicago as part of our experiential marketing program
• Provide support to guests on how to book tickets through our website and/or via QR Codes
• Maintain up-to-date knowledge of Chicago entertainment offerings, including show schedules, venue information, and special events
• Be an ambassador for Flyover in Chicago and the city of Chicago
• Other duties as required

Qualifications

• 2+ years’ experience in the tourism/hospitality industry
• Previous experience in sales, customer service, or a related field, preferably in a face-to-face environment
• A proactive, results-driven attitude, with a commitment to achieving sales targets
• Exceptional communication and interpersonal skills, with the ability to engage positively with a diverse range of individuals. Bilingual is a plus
• Outstanding guest service skills and passion for hospitality
• Effective problem solving and critical thinking skills
• Demonstrate a calm demeanor in a bustling environment
• Must be self-motivated, have high energy, and a willingness to take on new challenges
• Strong negotiation and persuasion abilities
• Comfortable and engaging and initiating conversation when speaking with guests
• Availability to work a variety of shifts including evenings weekends and Holidays
• Must be comfortable working on your feet for extended periods of time, indoors and outdoors for the duration of the position
• Work conditions may include working evening shifts or working outside in various extreme noise and/or weather conditions
• Basic reading, writing, and arithmetic skills required to complete all sales transactions
• Knowledge of the Chicago entertainment scene is a plus

Physical Requirements

• Ability to walk and remain on your feet for long periods of time
• Frequent standing, reaching, and moving while maintaining balance
• Occasional bending, kneeling, crouching, climbing, or stooping
• Ability to push, pull, and carry equipment such as carts, dollies, and boxes
• Must be able to lift and carry up to 25 pounds
• Shifts range from 2–10 hours, depending on the day
• This is mostly an outdoor role and requires working in hot weather
• Must be comfortable in high-energy environments with loud sounds, crowd noise, changing or strobe lighting, and multiple screens playing at once

At Flyover, we value a strong team built on respect and professionalism. We seek individuals who bring talent, enthusiasm, and a commitment to great guest experiences. Our hiring decisions are based on skills and qualifications, as well as alignment with our mission and values.

We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. To handle this job successfully, any person hired must be able to perform each task effectively. We welcome all applicants and are happy to provide accommodation upon request.

Thank you for your interest in this opportunity. To ensure a smooth process, we kindly request that candidates refrain from calling about the status of their application. Only those selected for an interview will be contacted. We appreciate your understanding.

About Flyover Attractions

Experience the world like never before with Flyover. Our flying journeys immerse you in the essence of diverse destinations, capturing their beauty and spirit while sparking a sense of adventure and curiosity. Embark on a journey of awe-inspiring perspectives and unparalleled stories. Current locations include Vancouver BC, Reykjavik Iceland, Las Vegas Nevada and Chicago Illinois.