About Fold

Fold makes it easy to earn, buy, sell, and live off of Bitcoin. Fold takes established consumer financial products and optimizes them for a Bitcoin future. Fold also offers an FDIC-insured checking account, a Bitcoin exchange and wallet, thousands of merchant offers, and more. In 2020 we partnered with Visa to launch the first ever bitcoin-rewards debit card, we recently announced a bitcoin-rewards credit card, and we continue to launch new products at regular intervals. In February, 2025, Fold became the first publicly listed bitcoin financial services company. We’re growing like crazy with a passionate and loyal community.

About the role

We are seeking a VP of Risk Operations to lead Fold’s enterprise risk strategy and execution across payments fraud, operational risk, information security, and public company compliance. You will be the central point of accountability for understanding, mitigating, and reporting on the diverse risk landscape we operate in—ensuring we can scale safely, comply with audits, and protect our users, partners, and shareholders.

This is a strategic and hands-on leadership role that requires cross-functional collaboration, technical literacy, and a sharp risk-management mindset. You’ll work across Product, Engineering, Compliance, Finance, Security, and Leadership to proactively identify and mitigate risks while building the systems, policies, and processes that keep Fold safe and resilient.

What you will do

Payments Fraud & Transactional Risk

• Oversee and evolve our systems for detecting and mitigating fraudulent activity, including account takeovers, stolen payment credentials, and suspicious patterns.
• Lead the design of controls and tooling for real-time monitoring of transactional risks.
• Partner with product and support teams to improve fraud detection while minimizing friction for good users.

Operational Risk Management

• Build and maintain Fold’s enterprise risk register, performing regular risk assessments across functions including customer operations, compliance, product development, and finance.
• Define and monitor key risk indicators (KRIs) and work with teams to resolve root causes.
• Champion a culture of risk awareness across the organization, from frontline operations to executive decision-making.

IT & Security Risk Oversight

• Partner with engineering and security teams to evaluate risks associated with infrastructure, code deployments, third-party integrations, and data access.
• Support SOC 2, FedRAMP, or other security frameworks as needed.
• Implement appropriate governance policies and incident response procedures.

Public Company & Audit Readiness

• Oversee the risk functions required of a publicly traded company, including internal controls, SOX readiness, financial risk exposure, and external audit support.
• Interface with auditors, board committees, and legal stakeholders to ensure transparency and alignment.
• Develop policies, reporting structures, and documentation that meet regulatory and investor expectations.

Who you are

• 8+ years of experience in risk, compliance, fraud, audit, or security roles—ideally within fintech, crypto, payments, or public companies.
• Deep understanding of fraud prevention, financial transaction monitoring, and operational risk frameworks.
• Familiarity with SOX, SOC 2, ISO 27001, or equivalent audit/compliance environments.
• Excellent project management, cross-functional leadership, and communication skills.
• Comfort with risk quantification and reporting to executive and board-level stakeholders.
• Strategic thinker with a hands-on bias for building tools, processes, and teams.
  
  

Nice to Haves

• Experience in crypto or digital asset environments.
• Worked at or alongside a public company, especially pre/post-IPO transition.
• Knowledge of third-party risk management, business continuity planning, or crisis response.
  
  

Candidates interested in this opportunity must have permanent legal authorization to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship, including student visas, is not available for this position.

Fold is an equal opportunity employer. We don’t discriminate against applicants for any reason.

What You'll Love About Us 

Fold operates in the fast-growing, early stage industry that is Bitcoin. Our products and our mission are direct extensions of the financial freedom that Bitcoin represents. In addition to being part of a mission that matters, we offer incredible benefits, including:

• We’re a highly collaborative, fully remote team
• Flexible work schedule, including flexible time off
• Competitive salary
• Equity package
• 401k with employer match up to 3%
• Yearly vacation stipend
• Comprehensive health, vision and dental insurance, including HSA and FSA accounts
• Paid parental leave
• Regular in-person team meetups to socialize and co-work
• New to Bitcoin? We offer all our new hires a “starter pack” to get you up to speed, including learning materials about Bitcoin and your own hardware wallet.
• And much, much more!
• Download our app to get to know our product and follow us on X for all the latest happenings!