About Forge

At Forge, we install energy-efficient heat pumps for homeowners across Greater Boston. Our mission is to help homeowners make their homes more comfortable and sustainable while reducing energy costs.

About the Role: 

We’re looking for a proactive, detail-oriented Office Administrator to keep our Newton workplace running smoothly and efficiently. This person will be the friendly heartbeat of our office—ensuring that the space is organized, comfortable, and welcoming for both our employees and visitors.

In this role, you will oversee office and facilities operations, while also managing electronic assets and supporting team members and senior leadership with day-to-day needs. You’ll help to plan company events and continuously look for ways to improve systems, processes, and the overall office experience. 

Compensation: $25-30/hr, based on experience qualification for the role.

What You Will Do:

• Office & Facilities Support
• • Maintain a clean, well-stocked, and functional office environment.
  • Coordinate with vendors for custodial services, water coolers, kitchen supplies, and other office needs.
  • Restock kitchen supplies daily and perform end-of-day kitchen tasks.
  • Distribute incoming mail and packages.
  • Keep conference rooms in order and office supplies stocked and orderly.
• Front Desk & Guest Experience
• • Greet visitors - serve as the “face” of the company at our front desk for all guests and colleagues entering the space.
  • Answer phone calls to the main reception line and route calls appropriately.
• Asset Management and IT Support
• • Manage distribution and collection of electronic assets, such as laptops and tablets.
  • Coordinate repairs, replacements, or upgrades as needed.
  • Factory reset and prepare electronic devices for the next user.
• Admin Support
• • Provide administrative and logistical support to teams as needed - schedule company meetings, room preparation, etc.
  • Order, organize, and distribute company swag for employees and special events.
• Events Planning & Execution
• • Assist in planning company events such as the annual summer BBQ and winter holiday party.
  • Work within an established budget. 
  • Manage event logistics including vendor coordination, catering, supplies, and setup/cleanup.

Minimum Requirements:

• Full-time, in person availability.
• Authorized to work in the U.S.
• Willing and able to pass a background check and 4-panel drug test (no marijuana screening).

Qualifications for Success at Forge:

• Attention to Detail - Highly meticulous & thorough with a strong focus on accuracy & quality. 
• Excellent people skills – ability to build rapport with everyone and genuinely enjoy helping others.
• A proactive problem solver - always looking for ways to improve systems, processes, and employee experience.
• Outstanding communication skills – clear, persuasive, and professional. 
• Tech-savviness – ability to adapt to and utilize different digital platforms.

Why Choose Forge? 

• Career Growth: This is an excellent opportunity for someone who is looking to grow in their career at a startup.
• Competitive Compensation: Your expertise is valued. We offer competitive pay, company stock options, potential bonuses and consistent feedback to ensure you’re able to reach your next salary increase. 
• Employee Benefits: Enjoy a comprehensive benefits plan, including health and dental insurance with generous employer contributions, a generous 401k match, a paid time off policy, and more. 

Forge is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics.