Product Education Intern

About SmartSimple & Foundant 

At SmartSimple and Foundant Technologies, we empower mission-driven organizations to manage their data, workflows, and impact with our comprehensive software solutions. From grant management and community foundations to process automation and data collaboration, our combined expertise supports a diverse range of organizations - from nonprofits and charitable entities to corporations and governments. 


With the recent merger of SmartSimple and Foundant Technologies, we’ve created a powerhouse of solutions designed to meet the unique needs of organizations striving to make a difference. Together, we’re setting new standards in innovation, flexibility, and impact management by helping organizations achieve their missions more efficiently and effectively.  


Where You’ll Work: 

  • This is an in-person role based at our Bozeman, Montana headquarters and requires a regular on-site presence.
  • With headquarters in Bozeman, Montana (Foundant), Toronto, Canada (SmartSimple), and our EMEA office in Dublin, Ireland, you’ll be part of a globally connected team. Whether you’re working remotely or from one of our office locations, you’ll be contributing to a vibrant, collaborative culture focused on driving meaningful impact across the world.  


What You’ll Do:

  • Understand upcoming product changes and how they impact content edits.
  • Collaborate with cross-functional team members to ensure complete and accurate content.
  • Utilize the Product Education style guide in content creation and management.
  • Learn complex concepts and communicate the information in a way that is engaging and understood by technical and non-technical audiences.
  • Act as an editor to ensure consistency in product documentation across all Product Education platforms.
  • Audit learning content to ensure it is current and effective.
  • Maintain open communication and positive working relationships with the entire Foundant team.
  • Other duties/projects as assigned

 

What You’ll Need:

  • Excellent oral and written communications skills.
  • Self-driven and self-managed with ability to exercise sound judgement.
  • Ability to work across multiple departments to receive feedback and solve problems.
  • Tech savvy with ability to quickly master new software.
  • Function exceptionally well on your own, work independently, and consider “focus” to be a superpower.
  • Strong organization skills with meticulous attention to detail.

 

What You’ll Bring to our Team Dynamics:

  • Adaptive Achievement: Pays close attention to detail, carefully reviewing work for accuracy.
  • Productive Collaboration: Adheres to shared processes and procedures, proactively updating them with new and helpful information to maintain clear shared ways of working.
  • Service Orientation: Leverages Foundant’s processes and systems to meet clients’ service needs with a friendly and helpful approach.
  • Business Insight: Uses software and tools to work efficiently and promptly share essential information with colleagues.
  • Active Learning: Demonstrates growth by embracing new experiences and effectively applying skills learned to work and assignments.


Why You’ll Love Working at SmartSimple + Foundant: 

  • At the heart of everything we do is a commitment to innovation and making a positive impact. Whether you’re working on projects that empower not-for-profits, community foundations, or corporations, your contributions will help drive real-world change. 
  • We offer competitive salary and benefits, including tuition, and lifestyle reimbursements, and bespoke mindfulness and fitness initiatives.  
  • With our Flexible PTO policy, you’ll have the freedom to manage your time in a way that supports your personal well-being and professional success. 
  • We’re committed to your professional and personal development.  With our merger, you'll have the chance to collaborate across teams at both SmartSimple and Foundant, giving you exposure to diverse ideas, expertise, and projects that span multiple industries.  
  • As part of a larger organization, you’ll have even more opportunities to grow your career. Whether it’s exploring new roles, leadership opportunities, or shifting to a different department, we support internal mobility to help you achieve your career goals 
  • You’ll enjoy autonomy and responsibility, empowering you to approach your work creatively and independently, fostering innovation and independent thought. 
  • Employee recognition is a core part of our culture. When you do a great job, we make sure everyone knows about it!  

 

SmartSimple and Foundant are equal opportunity employers, committed to building a diverse workforce that represents the communities we serve. We welcome and encourage applications from all qualified candidates, and will consider all applicants without regard to race, color, citizenship, religion, sex, marital/family status, sexual orientation, gender identity, Indigenous status, age, disability, or individuals who may require accommodation. 


Accommodations are available upon request for candidates participating in all aspects of the selection process. If you have accessibility requirements during the recruitment process and require accommodation, please contact hr@smartsimple.com. 

Client Success

Bozeman, MT

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