Job Summary
The Director of Sales Operations will lead and oversee the sales operations function in support of Foundant and SmartSimple solutions. This role is responsible for driving sales strategy, managing sales processes, and optimizing performance metrics to support business growth. As a key leader within the sales organization, this role will manage a team, collaborate cross-functionally, and provide data-driven insights to enhance sales effectiveness. The Director will play a critical role in aligning sales efforts with company goals while supporting a culture of continuous improvement.
Key Objectives
Lead, mentor, and manage the Sales Operations team, ensuring the development and performance of direct reports.
Develop and implement sales strategies to support revenue growth in the philanthropic accounting sector.
Collaborate with sales leadership to establish and maintain efficient processes, including CRM optimization, forecasting, and pipeline management.
Analyze sales data to provide actionable insights and recommendations to improve sales performance and customer acquisition.
Partner with marketing, product, and customer success teams to align on strategies and improve lead conversion.
Develop and track key sales performance metrics (KPIs) and ensure the team meets or exceeds goals.
Drive continuous improvement initiatives within the sales operations function to increase efficiency and reduce complexity.
Manage and maintain sales tools and systems to ensure accurate and up-to-date reporting.
Support the CRO and executive leadership team with strategic planning and data analysis.
Qualifications
Bachelor’s degree in Business, Sales, or a related field.
7+ years of experience in sales operations, preferably within the philanthropic or accounting sectors.
Proficiency in CRM platforms, such as Salesforce, and sales analytics tools.
Preferred Qualifications
Master’s degree in Business Administration or related field.
Experience in the philanthropic sector or working with non-profit organizations.
Familiarity with accounting systems and financial reporting.
Certification in sales management or operations.
Competencies
Foundant Technologies is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing a work environment that is inclusive and free of biases where employees are treated with dignity and respect. Employment decisions at Foundant Technologies are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected characteristic as established by applicable law.
Sales
Remote (Bozeman, Montana, US)
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