About Casa Esperanza

Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care.

About the role

The Talent Acquisition Specialist is responsible for leading Casa Esperanza's full-cycle recruitment and onboarding efforts to attract, hire, and retain talented, mission-driven professionals. This position serves as a strategic partner to hiring managers by developing effective recruitment strategies, creating positive candidate experiences, coordinating onboarding, and supporting workforce planning initiatives.

The Talent Acquisition Specialist also assists with employee engagement, training coordination, HR compliance, and People & Culture initiatives that strengthen Casa Esperanza's culture and support organizational growth.

What you'll do

Recruitment and Retention

• Manage the full-cycle recruitment process from requisition approval through onboarding.
• Partner with hiring managers to understand staffing needs, position requirements, and desired candidate qualifications.
• Develop recruitment strategies that support organizational initiatives.
• Create and post engaging job advertisements across multiple recruitment platforms, social media channels, colleges, professional organizations, and community partnerships.
• Source qualified candidates using traditional and innovative recruitment methods.
• Build and maintain an active pipeline of qualified candidates for current and future vacancies.
• Review resumes and applications to evaluate qualifications and identify top candidates.
• Conduct initial candidate screenings and phone interviews.
• Coordinate interviews with hiring managers and interview panels.
• Facilitate reference checks, employment verification, credential verification, and background screenings.
• Prepare and extend employment offers in collaboration with the Chief People & Culture Officer.
• Maintain accurate applicant tracking records and recruitment metrics.
• Analyze recruiting data, including time-to-fill, source effectiveness, candidate quality, and turnover trends, to recommend process improvements.
• Represent Casa Esperanza at career fairs, networking events, workforce development initiatives, and community outreach events.
• Promote Casa Esperanza as an employer of choice through recruitment marketing and employer branding initiatives.

Onboarding & Employee Experience

• Coordinate all pre-employment activities for new hires.
• Prepare offer letters and onboarding documentation.
• Ensure all required employment documents are completed accurately prior to employment.
• Coordinate orientation scheduling and facilitate a welcoming onboarding experience.
• Create and maintain electronic personnel files.
• Partner with IT, Facilities, Payroll, and department leaders to ensure a seamless onboarding process.
• Enroll employees in required learning management systems and assign mandatory trainings.
• Coordinate required CPR, first aid, Narcan, and other training programs.
• Conduct new hire follow-up to support employee engagement and successful integration into the organization.

Human Resources Support

• Assist with employee status changes and HRIS updates.
• Support benefits enrollment activities during onboarding and open enrollment.
• Maintain accurate personnel records in compliance with federal and state regulations.
• Assist with HR audits, accreditation reviews, licensing visits, and compliance reporting.
• Maintain current job descriptions and recruitment materials.
• Support employee engagement initiatives and recognition activities.
• Participate in special People & Culture projects and continuous process improvement initiatives.
• Provide excellent customer service to applicants, employees, and managers.
• Perform other duties as assigned.

Qualifications

Education

• Associate's degree in Human Resources, Business Administration, Organizational Development, or related field required.
• Bachelor's degree preferred.

Experience

• Minimum of two (2) years of experience in talent acquisition, recruiting, or human resources.
• Experience coordinating full-cycle recruitment strongly preferred.
• Experience recruiting within healthcare, behavioral health, nonprofit, or human services organizations preferred.

Knowledge, Skills & Abilities

• Knowledge of employment laws and hiring best practices.
• Strong understanding of recruitment strategies and sourcing techniques.
• Experience utilizing Applicant Tracking Systems (ATS) and Human Resource Information Systems (HRIS).
• Experience with online recruiting platforms, including Indeed, LinkedIn Recruiter, and social media recruiting.
• Ability to build relationships with hiring managers and candidates.
• Excellent interviewing and candidate assessment skills.
• Strong organizational and project management abilities.
• Ability to manage multiple recruitment activities simultaneously while meeting deadlines.
• Excellent verbal and written communication skills.
• Strong customer service orientation with a high degree of professionalism, confidentiality, and discretion.
• Ability to analyze recruitment metrics and identify opportunities for improvement.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Experience using Rippling or similar HRIS platforms preferred.
• Professional Human Resources certification (SHRM-CP, SHRM-SCP, PHR, or equivalent) preferred.
• Bilingual English/Spanish required.

Core Competencies

• Relationship Building
• Customer Service Excellence
• Talent Sourcing
• Communication
• Organization & Time Management
• Critical Thinking
• Adaptability
• Confidentiality
• Collaboration
• Attention to Detail
• Continuous Improvement

Schedule & Environment

• Monday - Friday; 9am - 5pm EST
• Hybrid: Mainly remote work from a private home office, with the occasional travel to job fairs, training events, annual graduation, and other Casa-announced events (details in our Remote Workspaces Policy & Procedure).

Work Environment

This position operates primarily in a professional office environment at our Casa Esperanza program sites, community recruitment events, educational institutions, and job fairs.

Company Culture: At the heart of our work is a shared commitment to integrity, dedication, respect, teamwork, and communication. These core values guide every interaction, decision, and service we provide. We uphold integrity by fostering trust through honesty and accountability. We demonstrate dedication by remaining steadfast in our support of individuals and families on their path to recovery. We treat all people with respect, honoring their lived experiences and unique strengths. Through teamwork, we collaborate across disciplines and communities to deliver seamless, integrated care. And through open and compassionate communication, we ensure that every voice is heard and every need is acknowledged.

Together, these values fuel our mission to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness; and achieve health and wellness through comprehensive, integrated care.

Team Dynamics: The team is made up of a Chief People & Culture Officer, People & Culture Manager, People & Culture Specialist, Payroll Specialist, and Talent Acquisition Specialist. This role interacts with leaders and hiring managers across the organization on a daily basis.

Working Conditions: This position is full-time, 40 hours a week, in a private home office and organization offices or community, as needed. The schedule offers flexibility to meet the needs of the community and hiring and onboarding needs of our facilities.

What we offer:

Casa Esperanza Benefits Package:

• Compensation: $67,000-70,000 annual salary
• 401(k) Retirement Plan: All eligible employees may elect to participate after 1 year of service. Casa Esperanza, Inc. will match a contribution of up to 6% of your annual salary
• Holiday Pay (12 days per year + 1 floating holiday)
• Paid Time Off (PTO)—18 days in year one, 20.5 days in year two, 23 days in year five
• Sick Pay—10 paid days per year
• Long/Short-Term Disability 
• Paid by Company Life Insurance
• Health Insurance (Medical, Dental, Vision)
• Health Reimbursement Arrangement (HRA)
• FSA/DCA (Flexible Spending Account & Dependent Care)
• ComPsych Guidance Resources - EAP
• Educational Opportunities
• Tuition Remission
• Employee Ticket at Work (Discounts for Entertainment, travel, movies, etc.)
• Career Advancement Opportunities
• Increased Salary for Credentials
• and more...

Physical & Mental Requirements

While performing the duties of this job, the employee is regularly required to walk, stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, and depth perception.

At Casa Esperanza, Inc., the health and safety of our people is our number one priority. That’s why all offers of employment are contingent on the candidate showing proof of being fully vaccinated against COVID-19 (currently one dose of the Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccine and a booster, when eligible) to pass the pre-employment requirements. Individuals with medical issues or religious beliefs that prevent them from getting the vaccine may request an exemption from the vaccine requirement.

Casa Esperanza’s EEO Statement

Casa Esperanza is an Equal Opportunity Employer committed to fostering a diverse, equitable, and inclusive workplace. Employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable federal, state, or local law.

Casa Esperanza, Inc. also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation or need assistance with completing the application process, please email hr@casaesperanza.org.