About CIBSE

CIBSE (the Chartered Institution of Building Services Engineers) is the professional body that exists to advance and promote the art, science and practice of building services engineering, to invest in education and research, and to support our community of built environment professionals in their pursuit of excellence. We support building services engineers throughout their careers by setting standards, accrediting education and influencing industry and policy.

Working at CIBSE means being part of a collaborative organisation with a clear social purpose, where your work contributes to positive, real-world impact in a growing and evolving sector.

About the role

The Handyperson / Facilities Operative will support the smooth day-to-day running of CIBSE’s building, ensuring that meeting rooms, event spaces, shared areas and operational facilities are safe, well presented and ready for use.

The role will involve a mixture of room setups, furniture moves, minor maintenance, compliance checks and general facilities support. 

The postholder will be expected to work flexibly, respond quickly to building needs and help maintain a professional, welcoming environment for staff, members, visitors and event attendees.

What you will do

Maintenance and Repairs

• Attend to minor maintenance issues around the building. 

• Rectify small faults where possible, including basic repairs, adjustments and general handyperson tasks. 

• Escalate issues to the Facilities Management Team where specialist contractors or further action is required. 

• Support contractor attendance by providing access, information and basic site assistance where needed. 

Compliance and Routine Checks

• Complete electricity meter readings at agreed intervals and record them accurately. 

• Carry out the weekly fire alarm test in line with agreed procedures. 

• Conduct water flushing tasks for small and little-used outlets, maintaining appropriate records. 

• Report any safety, maintenance or compliance concerns promptly. 

Meeting Room and Event Support

• Set up meeting rooms, training rooms and event spaces in line with booking requirements. 

• Move, arrange and reset furniture before and after meetings, events and functions. 

• Ensure rooms are clean, tidy, presentable and ready for use. 

• Support the wider Facilities Team with event preparation, room changes and post-event resets. 

Deliveries and General Building Support

• Receive and accept deliveries on behalf of the organisation. 

• Promptly move deliveries, parcels and goods to the correct room, floor or storage location. 

• Assist with general movement of items around the building, including furniture, supplies and equipment. 

• Keep storage areas, back-of-house spaces and circulation routes tidy and safe. 

Health, Safety and Presentation

• Work safely and follow all relevant health and safety procedures. 

• Ensure walkways, exit and fire routes remain clear at all times. 

• Use manual handling techniques when moving furniture, deliveries or equipment. 

• Help maintain a clean, safe and professional building environment. 

The above is not an exhaustive list of duties and you will be expected to perform other related tasks to meet the overall business objectives of the Institution.  

What you will need to be successful 

Essential

• Practical, hands-on experience in a facilities, maintenance, caretaking, porterage or handyperson role. 

• Able to carry out basic maintenance and minor repairs. 

• Comfortable moving furniture, setting up rooms and handling deliveries. 

• Reliable, punctual and willing to start work from 08:00 each day. 

• Flexible approach to working hours and changing priorities. 

• Good communication skills and a helpful, can-do attitude. 

• Able to work independently and as part of a small team. 

• Awareness of health and safety, manual handling and safe working practices. 

Desirable

• Experience working in an office, events, venue, education, membership or professional body environment. 

• Basic understanding of compliance tasks such as fire alarm testing, meter readings and water flushing. 

• Experience supporting meeting rooms, training spaces or conference-style events. 

Key Attributes

• Practical and dependable. 

• Calm under pressure. 

• Takes pride in keeping spaces well presented. 

• Proactive in spotting and resolving issues. 

• Flexible and willing to help where needed. 

• Professional and polite when dealing with staff, members, visitors and contractors. 

Summary

This is a varied and hands-on role suited to someone who enjoys keeping a busy building running smoothly. The successful candidate will play an important part in supporting CIBSE’s daily operations, meetings, events and member-facing activities.

What CIBSE offers you

• A supportive and friendly working environment.
• Starting at 25 days Annual Leave increasing to 27 days with length of service, plus Bank Holidays.
• Contributory Pension Scheme.
• Family Friendly Leave.
• Three paid volunteering days per year.
• Annual Travel Season Ticket Loan.
• Cycle to Work Scheme.
• Life Assurance.
• Private Medical Insurance.
• Cash Plan – cash back for routine healthcare treatments.
• Health and Wellbeing benefits, including Mental Health support, and access to a 24/7 GP service.
• Shopping portal, rewards programme, and gym discounts.
• Referral Scheme.
• Hybrid Working where people are ‘in the office more days than they are not’.
• The chance to be part of an evolving, changing and exciting organisation that genuinely does change the world. 

Application Process

To apply for this role, please include your CV and cover letter outlining how you feel you would be a great fit for the role.

The Institution is an equal opportunities employer. The post-holder will be expected to adhere to and support the Institution’s commitment to diversity, equality and inclusion.