Purpose

The Warehouse Clerk II properly maintains all records according to their assigned area — Shipping, Receiving, or Tooling. This role also processes orders (incoming or outgoing), accepts deliveries, and keeps the warehouse organized.

Essential Job Functions

•                     Receive customer parts.

•                     Pack and ship orders for delivery.

•                     Inspect all orders being received and shipped, checking for damage, defective parts, and missing items.

•                     Report and return damaged product.

•                     Perform weekly cycle counts.

•                     For an assigned Tooling Clerk: maintain extensive knowledge of aircraft tooling, maintain calibration records, research tooling information, and maintain working knowledge of tooling to communicate with vendors to acquire calibration quotes, new tooling, etc.

•                     For an assigned Receiving Clerk: successfully complete Inspector Training and maintain excellent, proficient written communication with internal and external customers.

•                     For an assigned Shipping Clerk: acquire and maintain an IATA Certificate and maintain excellent verbal and written communication.

•                     Provide exceptional customer service.

•                     Track and log all product inventory, ensuring there are no discrepancies or losses.

•                     Accept deliveries of company products and store them accordingly.

•                     Restock new supplies.

•                     Operate forklift or other machinery required for transporting large orders and heavy products.

•                     Use Corridor or other software programs to record and monitor inventory logistics transactions.

•                     Keep the warehouse area clean and organized.

•                     Report discrepancies in inventory to the Warehouse Manager.

•                     Commit to company values and comply with department norms, policies, directives, and procedures.

•                     Strive for continuous improvement of processes and procedures.

•                     Honor and protect confidential and proprietary documents and information.

•                     Satisfy work schedule requirements, including reliable transportation and good attendance and punctuality.

•                     Perform other duties as assigned.

Requirements

Required

•                     High School Diploma or equivalent (GED).

•                     Three (3) or more years of related experience.

•                     Holds a current, valid driver's license, where required to perform the essential functions of the position.

Preferred

•                     Associate's Degree.

•                     Forklift, shipping, and receiving experience.

•                     HazMat Certification in shipping and receiving.

Supervisory Responsibilities

•                     This position has no direct supervisory responsibilities.

Knowledge, Skills, and Other Attributes

•                     Basic computer skills: MS Excel, Word, and Outlook.

•                     Basic math skills.

•                     Excellent verbal communication and customer service.

•                     Knowledge of appropriate steps to analytical problem solving.

•                     Ability to establish and maintain cooperative working relationships.

•                     Ability to work in a team environment, remaining attentive to ideas, recognizing responsibilities, and actively participating with others to accomplish assignments and achieve desired goals.

•                     Treats others fairly and with respect.

•                     Knowledge of the department's policies, rules, regulations, business goals, vision, organizational structure, culture, philosophy, operating principles, and values.

•                     Ability to establish and maintain project priorities.

•                     Seeks out new learning experiences.

•                     Identifies what needs to be done and acts before being asked or required.

•                     Ability to maintain logs of all items disbursed throughout each day.

Working Conditions

•                     This position is considered INDUSTRIAL WORK, characterized as follows.

•                     Ability to work in a safe, professional manner adhering to all regulatory requirements including OSHA, EPA, FAA, DOT, and state and federal regulations.

•                     Ability to work flexible hours and different shifts if required.

•                     This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, and climbing throughout the day.

•                     Must pass forklift certification.

•                     This position is considered HEAVY work, with frequent lifting of 25–50 lbs and occasional lifting of 50–100 lbs; frequent climbing of stairs/ladders, standing, balancing, stooping, squatting, and reaching; work in confined spaces; and repetitive movements of the arms and hands. PPE for head, hands, body, vision, and hearing protection is required as applicable.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity

Citadel Aviation, LLC. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, status as a protected veteran, or any other protected status in accordance with applicable federal, state, and local laws.

About Citadel Aviation

Citadel Aviation has grown from a startup vision into a global leader in V/VVIP aircraft completions, maintenance, modifications, and luxury interiors. Located in Lake Charles, Dallas, and serving customers onsite where they're at, our teams deliver work on some of the most sophisticated narrow and wide body aircraft in the world. We have significantly expanded project volume since 2019, and that growth was built by people who take pride in doing the work right. Whatever your role, Citadel is a place to bring what you know and build what comes next.