About EVC

The Everybody Votes Campaign, established in 2015, is a national coordinating body focused on narrowing the voter registration gap in communities of color. We are committed to creating a more representative democracy by building and supporting large scale, long term voter registration in communities of color. We partner with local organizations to support accessible, successful, and high quality voter registration programs that expand access to our democracy for people in communities of color.

ABOUT THE OPPORTUNITY

EVC seeks a Director of Applied QC to support our voter registration quality control systems in order to maximize civic engagements in communities of color. This role is ideal for someone with a strong handle on the ins and outs of voter registration programs, quality control, a deep attention to detail, and excellent communication skills with a variety of partners and communities, including technical and non-technical individuals. Experience working in data and technology with groups that connect with traditionally underrepresented communities is highly valued. The Director of Applied QC will report to the Sr. Director of Technology and Quality Control.

WHAT YOU WILL DO IN YOUR ROLE

Lead EVC’s Applied Quality Control Process

• Lead a team of staff in providing analysis on hundreds of thousands of voter registration forms collected from dozens of partners
• Create and manage systems and policy that allow EVC to improve and innovate on our approaches to improve form quality

Lead Partner Support and Decision Making

• Ensure that partners across the country have adequate QC support on weekly calls and get key, strategic updates
• Lead EVC’s performance review processes.
• Ensure  partners have support in accessing voter registration data and doing QC investigations.
• Audit QC results and work with QC staff to improve QC accuracy.

Manage QC Training and Policy

• Oversee the development of trainings for new partners on flag resolution, form quality, and performance review standards.
• Manage process for training and onboarding of new QC Liaison staff who directly support partners.
• Collect and summarize feedback from partners about quality control processes, in order to update and improve systems

CORE COMPETENCIES

• Growth mindset: Demonstrated ability to take and receive feedback professionally and gracefully from peers, staff, and supervisors.
• Relentlessly goal oriented: Enjoys working toward and achieving ambitious goals; willing to overcome any obstacle to meet goals with a proven track record of creating and managing comprehensive strategic goals.
• Cultural competency: Able to build relationships and collaborate with colleagues, partners, and stakeholders across multiple lines of identity difference.
• Remains focused on problem solving while balancing multiple priorities within a constantly evolving political environment: Demonstrated ability to stay focused on finding solutions amidst shifting priorities in the dynamic political landscape.

Requirements for this Role:

• A minimum of 3-5 years of experience directly managing staff, including performance management and coaching, who execute complex technical or data-driven quality control processes.
• Demonstrated success in leading the strategy, design, and implementation of technology/data projects, particularly high-stakes quality control systems or civic engagement programs.
• Proven ability to lead high-level decision-making and negotiate solutions with multiple internal and external stakeholders, including partners, program staff, and senior leadership.
• Exceptional ability to communicate complex technical and statistical concepts to diverse non-technical audiences (written and verbal).
• Demonstrated ability to develop and implement new systems and policies to improve organizational efficiency and maintain high quality standards.
• 20% Travel Required: The role involves extensive travel, comprising 20% of the working time, to attend site visits, partner kickoffs, staff events, and to provide book closing supports.

Helpful but not required:

• Advanced knowledge or previous experience working in the fields of progressive organizing, civic engagement, or voting rights policy.
• Familiarity with the political data ecosystem and progressive data platforms (such as Civis Platform, Politech, Catalist, or VAN).
• Experience managing or auditing large-scale field operations (e.g., canvassing or field management).

With consideration for the fact that workloads evolve over time and that not all work related to this role is foreseeable, this role is responsible for other duties as assigned.

Performance Metrics & Review Schedule

Your first review will be 90 days after your start date, then a six-month check-in and a

development review annually for the duration of your employment. If the results of a

reviews are unsatisfactory, more frequent reviews may be scheduled to monitor improvements. If assigned improvement goals are not reached, a warning schedule may be implemented including the possibility of termination. 

BENEFITS AND CULTURE  

We offer flexible remote work and a generous benefits package, including:

•  Flexible Paid Time Off
•  100% cost coverage of employee health benefit premiums
•  Dedicated weekly “Flex Day”
•  401K with an automatic employer contribution regardless of employee contribution level
•  $1000/yr toward Professional Development
•  Free virtual therapy
•  Stipend for ergonomic office setups
•  Generous extended medical and personal leave

All employees must be eligible to work lawfully within the United States upon the commencement of employment. The organization does not sponsor visa applications for prospective or current staff.

This position is in a bargaining unit represented by the Washington Baltimore News Guild CWA.

VACCINE REQUIREMENT

Under applicable legal guidance, an employer like VRP may require its employees to be vaccinated against COVID19. The CDC has advised that vaccines are one of the most effective tools to protect employee health and prevent disease. The CDC further strongly recommends that all individuals eligible to receive a booster shot promptly do so. VRP requires all employees to be “fully vaccinated” with their vaccines against COVID19.

”Fully vaccinated” means a person has received all recommended COVID19 vaccines.

Salary Range: 117,000 - 141,500

Our work is centered on creating a deeply inclusive and significantly more representative electorate. In order to be successful in this role, the candidate must have the cultural competence to successfully work with a diverse group of staff, partners, and stakeholders. We especially strongly encourage applicants with close ties to Black, Latinx, Indigenous, Asian American, Pacific Islander, non English speaking, disability, and LGBTQ+ communities to apply. We are proudly an Equal Opportunity Employer.