Lead Fizz C

About the role

• Fizz Facial Bar is hiring a Lead Fizz Coordinator to run our front desk operation and support the Business Manager in delivering a seamless client experience from the moment someone walks in.

What you'll do

• Lead and coach the Fizz Coordinator team
• Sell memberships at the front desk and coach the team to hit membership goals
• Conduct morning huddles and report daily/day-end goals
• Manage front desk scheduling, coverage, and call-ins
• Handle bank deposits and change runs
• Train new front desk hires per Fizz University standards
• Interview Fizz Coordinator candidates alongside the Business Manager
• Track and order office, cleaning, food, and marketing supplies
• Monitor emails, voicemails, and social media messages/comments
• Perform front desk audits and provide coaching and direction

Qualifications

• Prior front desk, reception, or customer service leadership experience
• Excellent organizational and multitasking skills
• Comfortable handling cash and basic administrative tasks
• Strong communicator who leads by example
• Comfortable selling and coaching others to sell memberships
• High integrity — this role has access to passwords and proprietary information

About Fizz Facial Bar

At Fizz Facial Bar, we’re redefining skin care by making high-quality, customized facials accessible, affordable, and easy to fit into any schedule. We believe healthy skin shouldn't be reserved for special occasions or multi-hour spa days. Our modern, express facial bars combine professional-grade esthetic services with a fun, welcoming, and fast-paced environment.

We specialize in targeted, results-driven treatments—from deep cleansing and hydrodermabrasion to custom serums and LED light therapy—delivered in 40-minute sessions that leave our clients glowing.