Job Purpose: 

The West Hawai‘i Island Coordinator is responsible for all aspects of the Girl Scouts membership for West Hawai‘i Island. This position is also responsible for successfully managing the recruitment campaigns, programs, special events, and program delivery of our Afterschool Leadership Program and Girl Scout Leadership Experience Program. The West Hawai‘i Island Coordinator is responsible for executing volunteer engagement strategies such as delivery of high-quality volunteer trainings, managing volunteer roles, building relationship, and other engagement opportunities. This position also assists the island manager with the delivery, distribution, and troop coordination of Girl Scout Cookies. Responsibilities also include managing customer service for members questions, issues, and assistance. The West Hawai‘i Island Coordinator’s duties also include communications and delivery of key information to all Girl Scouts of Hawai‘i members on West Hawai‘i Island.

This position may require work on nights and weekends as needed.

Job Responsibilities

1.

Manage West Hawai‘i Island Girl Scout membership goals to include girl and adult annual memberships. Implement key membership campaigns throughout the year to reach and exceed membership goals.  Create and maintain relationships with key stakeholders (schools, community organizations, religious institutions, etc.) to maintain recruitment efforts yearlong.

2.

Build relationships that retain our Girl Scout members.  Train and support volunteers to create Girl Scout troops throughout Hawai‘i Island.

3.

Plan and execute Girl Scout programs and events throughout the year to support Girl Scouts and Girl Scout Troops. Facilitate badge and patch programs for the Girl Scouts on Hawai‘i Island.

4.

Participate in the Afterschool Leadership Program and Girl Scout Leadership Program. Includes facilitating programming to key designated schools and may require travel beyond West Hawai‘i Island. Also responsible for creating and maintaining relationships with school administrators to continue the programs annually.

5.

Manage communication of key information to all members on West Hawai‘i Island. Strategize, plan, create, and distribute all communications to members throughout the year with goals to increase membership engagement.

6.

Provide ongoing support, supervision, and direction to troop volunteers by interpreting Girl Scouts of the USA and council policies, standards, and procedures and by directing volunteers to additional support services.

7.

Identify the need for and provides timely problem solving and conflict

resolution support/intervention when appropriate.  Coordinate the availability of support services to enable volunteers to carry out the responsibilities of their positions effectively.

8.

Provide support to Girl Scout Camp Kilohana, which may include camp participation for Girl Scouts and support for those who use our camp facilities.

9.

Plan, develop, and execute all training materials for troop leaders and Girl Scout volunteers on West Hawai‘i Island. Ensure that all required trainings are up to date and volunteers have received all necessary training.

10.

Coordinate with the Island Manager for execution of the Girl Scout Cookie Season, to include: input into cookie inventory forecasting, coordination of cookie delivery and distribution, planning and providing training to volunteer cookie teams, planning and executing Cookie University and other cookie season events, and assisting troops with questions and concerns through the season.

11.

All other responsibilities and duties as assigned.

Job Qualifications: 

Education

Bachelor’s degree and/or 4 years equivalent experience in related field such as: communications, nonprofit management, marketing, community development, volunteer engagement and support.

Experience

• Highly organized with excellent written and verbal communication skills.
• Presentation skills a plus.
• Proven time management and prioritization skills.
• Ability to build and maintain relationships.
• Proven success in setting expectations and maintaining accountabilities.
• Ability to work independently and with a diverse team.
• Adept at change management.
• Proficient in Microsoft Office, social media, and ability to learn proprietary software with a preference for candidates with Salesforce experience.

Licenses/Certifications

Personal vehicle, valid driver’s license, and current insurance.