Who We Are and What We Do

We are Gulf Coast Property Management, and we assist property owners, associations, residents, and guests by providing professional property management, vacation rental management, maintenance coordination, and resort operations support.

At our resort properties, our goal is simple: create a clean, safe, well-maintained, and enjoyable environment for every guest, owner, and resident who steps onto the property. We take pride in the details, because the details are what shape the overall resort experience.

Onsite Resort Manager – Yacht Club Apartments (YCA)

Salary Range $60,000 - $80,000

What We Need

We are currently recruiting for a Resort-Style Vacation Rental General Manager to lead the day-to-day operations of Yacht Club Beach Resort/YCA, a vacation rental beach resort in Venice, FL. This role is fully accountable for the resort’s operational performance, guest experience, property readiness, owner support, vendor coordination, and overall onsite presentation.

The ideal candidate will bring proven vacation rental or short-term rental management experience, strong operational judgment, and the ability to manage a resort-style environment where guest satisfaction, cleanliness, maintenance responsiveness, and property standards must be maintained every day.

We need a hands-on, observant, responsive, organized, and tech-savvy leader who is comfortable taking ownership of the daily condition of the resort. This person should be able to identify issues before they become complaints, coordinate repairs quickly, communicate clearly with guests, owners, vendors, and internal teams, and ensure Yacht Club Beach Resort/YCA consistently feels clean, cared for, well-managed, and guest-ready.

This is a leadership role for someone who understands that successful resort management is more than reacting to problems. It requires proactive oversight, strong follow-through, operational controls, attention to detail, and a genuine commitment to protecting the guest experience while supporting owners, the association, and Gulf Coast Property Management’s standards.

Overview

This position is based on site at Yacht Club Beach Resort in Venice, FL.

The Onsite Resort Manager will serve as a key point of daily operational oversight for the property, with a focus on resort presentation, maintenance coordination, guest impact, safety, inventory control, owner support, association coordination, and overall property readiness.

This role will be working closely with Gulf Coast Property Management leadership, association management, the community CAM, vacation rental operations, maintenance vendors, housekeeping teams, front office staff, and ownership representatives as needed.

A successful candidate will be proactive, professional, and comfortable working in a fast-paced resort environment where priorities may shift quickly based on guest needs, maintenance concerns, weather, vendor schedules, linen needs, owner questions, association requirements, and property conditions.

Essential Job Functions

This section is not intended to be a complete list of every duty or responsibility. The omission of a specific task does not remove the employee’s responsibility to complete duties that are reasonably related to the role or necessary for the successful operation of the resort.

The Onsite Resort Manager will be responsible for:

• Walking the resort daily to assess overall appearance, cleanliness, safety, guest readiness, and maintenance needs.
• Maintaining the resort from a guest enjoyment perspective, including common areas, grounds, pool area, beach access areas, signage, lighting, walkways, exterior presentation, and overall curb appeal.
• Identifying maintenance issues, safety concerns, or guest-impacting items and ensuring they are properly reported, tracked, and resolved.
• Completing minor maintenance items when appropriate and coordinating larger repairs with internal maintenance staff or approved vendors.
• Monitoring open work orders and following up to ensure timely completion.
• Helping determine whether maintenance items are association responsibility, rental unit owner responsibility, or operational in nature.
• Working closely with the HOA department and the community CAM to ensure onsite operations remain aligned with association rules, community standards, governing documents, and compliance expectations.
• Helping bridge communication between resort operations, vacation rental management, and association management so that guest needs, owner expectations, and HOA requirements are handled consistently and appropriately.
• Supporting guest satisfaction by helping ensure the resort feels clean, safe, well-maintained, and enjoyable throughout the guest stay.
• Responding professionally to guest concerns related to property condition, maintenance, resort amenities, or onsite issues.
• Communicating clearly with the appropriate Gulf Coast team members regarding urgent issues, recurring maintenance concerns, vendor needs, guest-impacting situations, association-related concerns, or compliance matters.
• Assisting with inspections of resort areas, rental units, owner areas, and common spaces as needed.
• Ensuring vendors are completing work appropriately and leaving areas clean, safe, and presentable.
• Monitoring resort amenities and reporting concerns related to pools, landscaping, lighting, parking, beach access, trash areas, exterior building conditions, and common area cleanliness.
• Overseeing linen inventory for the resort, including monitoring par levels, identifying shortages, coordinating linen ordering, and ensuring the property has the appropriate supplies needed to support rental operations and guest readiness.
• Working with the appropriate Gulf Coast team members to ensure linen usage, inventory needs, and replacement needs are communicated clearly and addressed in a timely manner.
• Reviewing owner rental statements each month for general accuracy and helping identify any potential discrepancies, missing charges, maintenance billbacks, linen charges, or other items that may need to be corrected or reviewed by the appropriate Gulf Coast department.
• Supporting the separation between association expenses, rental owner expenses, and operational expenses by helping ensure items are routed, coded, and communicated appropriately.
• Helping support storm preparation, post-storm assessments, and other weather-related resort readiness efforts.
• Maintaining a professional onsite presence and helping reinforce Gulf Coast’s standards with guests, owners, vendors, association representatives, and team members.
• Following all company safety policies and reporting safety concerns promptly.
• Working a flexible schedule when needed, including occasional evenings, weekends, or emergency response situations.
• Completing other duties as assigned based on resort and company needs.

Knowledge, Skills, and Abilities

The ideal candidate will have:

• Strong general maintenance knowledge and the ability to identify property issues before they become larger problems.
• A strong eye for detail and resort presentation.
• The ability to think from the guest’s perspective and understand how property condition impacts the overall guest experience.
• Clear and professional communication skills across email, phone, text, and in-person conversations.
• Comfort using technology, including mobile devices, work order systems, email, owner statement tools, inventory tracking tools, and property management platforms.
• Strong organizational and follow-up skills.
• The ability to work independently without constant direction.
• The ability to prioritize competing needs in a fast-paced resort environment.
• A basic understanding of how resort operations, vacation rental operations, owner billing, association management, and community compliance overlap.
• A calm, professional approach when dealing with guest concerns, vendor delays, maintenance emergencies, owner questions, compliance matters, or operational issues.
• A willingness to be hands-on when needed.
• A positive attitude and a strong sense of ownership over the resort’s condition, guest experience, owner support, and overall operational success.
• Vacation rental and short-term rental management experience is required.
• Resort management experience is strongly preferred.

• A calm, professional approach when dealing with guest concerns, vendor delays, maintenance emergencies, owner questions, compliance matters, or operational issues.
• A willingness to be hands-on when needed.
• A positive attitude and a strong sense of ownership over the resort’s condition, guest experience, owner support, and overall operational success

Gulf Coast is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Gulf Coast is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited. Employees required to drive a company vehicle must have a valid driver's license and be at least 18 years of age. An offer of employment for this role will be contingent upon the successful completion of a background check.