We are looking for a Software Engineer to help us continue to scale and enhance our AI offerings. This role will focus heavily on creating new AI features and enhancing our current ones. We are primarily seeking a candidate who possesses strong skills with Ruby on Rails, JavaScript (React Prefered), and LLM APIs.

Inbox Health uses the Agile development methodology. A venture-backed SAAS startup company in the US provides a great opportunity for talented engineers to contribute and grow! You will work with modern development technologies and AGILE practices to deliver code to thousands of users.

Job Responsibilities

• Writing clean, high-quality, high-performance, maintainable code
• Designing, coding and implementing REST API resources and endpoints consumed by both integrated partners and client web applications
• Working with product teams to figure out the most performant and efficient protocols and software design patterns to solve business problems and converting these specifications into actionable Agile tasks.
• Designing and implementing REST API resources, workers, and automated tasks using Ruby on Rails.
• Handle complex data modeling and performance testing problems.
• Writing complex SQL queries for the Postgres object-relational database.
• Design unit tests for all product feature requests and advocate for best practices in testing.
• Working with partners and clients to solve business problems by converting specifications into actionable development stories
• Coordinate cross-functionally to insure projects meets business objectives and compliance standards
• Handle complex data modeling and performance-testing challenges that come with efficiently handling thousands of requests per-second
• Write unit tests in RSpec for all product feature requests
• Debug production issues across services and throughout the stack
• Create and implement user interfaces using best practices and toolsets
• Mentor, lead, and pair with others on the team
• Engage and support internal and external customers by answering questions and product requests via Slack, Email, and Phone
• Support test and deployment of products and features

Qualifications

• Excellent written and verbal communication skills (English)
• 4+ years of overall professional software engineering experience
• Strong understanding of Javascript and front-end development procedures in a Single-page Application Framework
• Proficiency with the Ruby programming language and the Ruby on Rails framework
• Strong debugging skills
• Proficiency with database and code modeling
• Experience with Agile or Scrum software development methodologies
• Ability to multi-task, organize, and prioritize work

All Resumes must be submitted in English. All candidates must reside in Guatemala with the ability to travel to Guatemala City as needed.

About Inbox Health
Inbox Health directly addresses one of the fastest-growing problems in healthcare: the challenge of patient billing. Built for billing teams, Inbox Health automates patient billing and patient payments and modernizes the patient support experience. Inbox Health improves patient engagement by providing clear medical bills immediately after service, choice of payment methods and communication channels, and fast, empathetic AI-powered support through the phone and live chat. By improving the patient experience, billers see an increase in profitability, cash flow, and collection speeds. With Inbox Health, billing teams report a 60% increase in collection speeds in the first 60 days. Inbox Health provides billing teams an automated, streamlined platform that saves time, reduces paper statement costs, and results in fewer patient phone calls. Inbox Health currently serves over 3,400 healthcare practices and more than 4 million patients a year. Headquartered in New Haven, Conn., Inbox Health was recently named to the Inc. 5000 list of fastest-growing private companies in America.