Do you love building and managing product and design teams that achieve rapid growth goals? Do you want to be in a working environment surrounded by amazing team members who are just as passionate and excited as you are? Do you want to make a difference to the careers of healthcare workers across the country? Do you love delighting users with amazing software experiences? Do you like to roll your sleeves up and execute when needed? Do you enjoy shaping how a company builds products to delight users?

If yes, then this is your lucky day because Incredible Health is hiring a Head of Product like yourself!

This role is 100% remote and can be located in the following states:

Alabama, Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, West Virginia

Typical Responsibilities

We are looking for an experienced Head of Product to build, develop and expand AI forward product offerings, expand Incredible Health to more care settings, healthcare professionals, and geographies, improve our marketplace funnel conversion with delightful product experiences, enhance our local supply and demand liquidity with helpful product experiences, and increase the efficiency of our operations with enhanced tooling.

The successful candidate will:

• Develop key product strategy and roadmaps that enable our mission and growth targets, including key tracking and achievement of successful experiments and KPIs.
• Translating the company mission into a clear strategy and execution plan.
• Own, define, and drive key growth initiatives & metrics.
• Manage, hire, and professionally develop our product team and design team.
• Drive AI-native approaches across our product and design team, including using AI in day to day work, and lead by example by using AI in their day to day work
• Work with cross-functional teams including data/machine learning, engineering, operations, customer success, marketing, sales, and finance.
• Be a key thought partner to CEO, CTO, and our leaders across operations, finance, data, sales, and customer success. Ensure our product strategy drives our overall company success and strategy
• Continue to improve AI-forward reliable processes and infrastructure for the product and design team.
• Continue to align product, engineering, operations, customer success, design processes and workflows internally to drive success.
• Identify and solve issues, frictions, and bottlenecks that are impeding growth on the marketplace with innovative solutions

You might be the one we’re looking for if you have a track record of:

• Defining, building, or leading marketplace or consumer product functions in high growth technology companies;
• Managing both product and designers with demonstrated success in mentoring, managing and developing people managers;
• Track record of working with teams to build AI powered products, including evaluations, prompting, QA, and more
• Use AI in completing your day to day work, including prototyping, improving product quality, analytics, research, decision-making and more. You’re the first to proactively experiment with new AI approaches and tools.
• Experience in leading a wide array of product and growth disciplines, including search and discovery, funnel optimization, data-powered product experiences, lifecycle optimization;
• Experience delivering strategically and operationally, understanding the broader picture while being able to dive into the details;
• Proven ability in driving growth metrics
• Capable of thinking about problems in a strategic way, providing "out of the box" solutions;
• Experience building and launching a new markets and new products, as part of an existing product suite;
• Strength in data analytics, metrics, and user research, making both qualitative and quantitative data-driven decisions. Strong product intuition and creativity that informs decision-making;
• Strength in working with cross-functional teams and leaders, preferably on a leadership team, and ensuring the entire company as successful, not just the product/design function.

Requirements

• Experience defining, building, and/or leading marketplace or consumer product functions in high growth technology companies;
• Experience managing both product and design managers with demonstrated success in mentoring, managing and developing people managers;
• AI and ML experience required (either building or productizing AI technologies)
• AI use in completing day to day work with more impact and efficiency, including driving product quality, prototyping, research, decision-making, and proficient use of AI products like Claude Code and others
• Experience in leading a wide array of product and growth disciplines, including search and discovery, funnel optimization, data-powered product experiences, lifecycle optimization;
• Experience delivering strategically and operationally, understanding the broader picture while being able to dive into the details
• Proven ability in driving growth metrics
• Capable of thinking about problems in a strategic way, providing "out of the box" solutions
• Experience building and launching a new markets and new products, as part of an existing product suite
• Strength in data analytics, metrics, and user research, making both qualitative and quantitative data-driven decisions. Strong product intuition and creativity that informs decision-making
• Strength in working with cross-functional teams and leaders, preferably on a leadership team, and ensuring the entire company as successful, not just the product/design function.

And now a little bit about us...

Incredible Health is the largest software and AI-powered healthcare career marketplace, trusted by over 1,500 U.S. hospitals, ambulatory surgery centers, home health organizations and over one million U.S. nurses, technicians, and technologists.  Our vision and mission is to help healthcare professionals live better lives, and find and do their best work. Our software and AI technology custom matches healthcare employer's nurse and technician hiring needs with experienced, permanent nurse and technician talent for hard-to-fill roles, resulting in faster hiring, cost savings and growth for employers, and expanding opportunities for healthcare workers. We’re backed by $100M from top tier venture capital firms Andreessen Horowitz, Obvious Ventures, Base10, Kaiser Permanente, and Johns Hopkins. Incredible Health is headquartered in San Francisco, CA, supports US-based remote employees, and operates nationally.

Working here is awesome because:

• We’re moving quickly so things never get stale.
• We get to make a difference in the lives of healthcare workers who are truly amazing people.
• We are a very high-caliber team of medical doctors, nurses, software engineers, designers, sales leaders, account managers, and more.
• We offer a competitive, market based salary aligned with your skills and experience
• Our comprehensive benefits package covers medical, dental and vision coverage with shared premiums
• Our company sponsored 401(k) allows you to save for retirement
• Commission and/or equity may be offered based on the position
• Unlimited vacation, so take a break when you need it!
• We have a generous family leave policy so that you can spend time bonding with new additions to your family.
• We welcome candidates with backgrounds that are commonly underrepresented in our industries.
• We deeply value culture, community, and camaraderie amongst our team - we strive to create a work environment that lets you have fun and celebrate.

Incredible Health is proud to be an equal opportunity employer.  Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

We are committed to inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process.  If you require assistance or accommodations to participate in the job application or interview process, please contact recruiting@incrediblehq.com

At Incredible Health, we believe that great ideas come from anywhere. Our core values steward kindness and respect for everyone with a zero tolerance for harassment. We support, welcome and value open participation from individuals with different ideas, experiences, and perspectives.

Protect Yourself from Recruitment Fraud

At Incredible Health, the security of our employees and candidates is a priority.

All application information should be submitted securely on https://www.incrediblehealth.com/careers

We will always communicate with you via @incrediblehq.com or @incrediblehealth.com e-mail addresses and will use the email address that you provided in your application. We will not make offers or schedule interviews through LinkedIn InMail or Wire.

We will never request money or sensitive information like bank account information, social security number, or any other non-public information during the application process. We do not charge a fee to process employment applications or require any other form of payment during the recruitment process. You will not be asked to purchase your own company hardware, phone, or phone line during the recruitment process.

If you suspect fraud, please do not respond and report the situation to fraud@incrediblehealth.com. Please include as much information as possible when submitting your report, including a copy of the original email or text you received and any other important information such as email headers, names, company names, e-mail addresses, phone numbers, URLs, and mailing details.