ABOUT THE FOUNDATION 

The Lucile Packard Foundation for Children's Health, in partnership with Stanford Medicine and Lucile Packard Children's Hospital, unlocks philanthropy to transform health for children and families in Northern California - and around the world. Through fundraising and grantmaking, the Foundation drives scientific research, innovation, and policy change that will improve care, advance cures, and reform healthcare systems for this and future generations.  

MAIN FOCUS: This role serves as the welcoming face of the Foundation, ensuring a seamless office experience while supporting other administrative functions as needed.

LOCATION: Palo Alto, CA (onsite, Monday-Friday, 8 am-5 pm)

WHAT YOU'LL DO... 

Reporting to the Senior Manager, Strategic Initiatives, the Temporary Office Operations & Administrative Associate plays a critical role in creating a welcoming, organized, and efficient office environment. This role manages front desk operations. The Associate is proactive, detail-oriented, service-minded, and thrives in a fast-paced environment where adaptability, professionalism, and strong organizational skills are essential.

This is a temporary, full-time position lasting approximately two months, from August through October 2026.

The compensation range for this role is $27-$30.81 per hour.

YOU'LL BE RESPONSIBLE FOR...

• Greeting guests and managing phone coverage for the Foundation’s main line while maintaining a professional, welcoming experience for visitors and staff.
• Maintaining the overall appearance and functionality of office and kitchen spaces across two suites, including stocking supplies and coordinating shared spaces.
• Receiving, sorting, and distributing mail and packages.
• Ordering office supplies as needed.
• Maintaining and updating front desk and office operations documentation and procedures.

YOU MUST HAVE...

• 2+ years of experience in office administration or a related administrative role.
• Strong organizational skills with exceptional attention to detail and the ability to manage multiple priorities simultaneously.
• A proactive, solutions-oriented mindset with the ability to anticipate needs and take initiative independently.
• Excellent interpersonal, verbal, and written communication skills with a strong customer service orientation.
• Experience supporting day-to-day office operations in a fast-paced, collaborative environment.
• Comfort handling sensitive or confidential information with professionalism and discretion.
• Proficiency with Microsoft Office Suite and experience learning and navigating new systems and technology platforms.
• Strong follow-through, reliability, and accountability in managing tasks and deadlines.
• Ability to adapt quickly, prioritize effectively, and remain composed in a dynamic environment.

 IT'S AN ADDED PLUS IF YOU HAVE EXPERIENCE WITH...

• Office vendor management, facilities coordination, or workplace operations.
• Working in a nonprofit, healthcare, higher education, or mission-driven organization.
• Supporting front desk or reception operations in a professional office setting.

YOU'LL BE SUCCESSFUL IF YOU...

• You’re a proactive operations partner who anticipates needs and takes initiative to keep the office running smoothly.
• You’re exceptionally organized and detail-oriented, balancing multiple priorities with accuracy and efficiency.
• You’re service-oriented and relationship-driven, creating a positive and professional experience for staff, visitors, and partners.
• You’re adaptable and resourceful, shifting priorities seamlessly in a dynamic environment.
• You’re accountable and trusted with sensitive information, exercising sound judgment and discretion in all interactions.
• You’re comfortable learning and navigating technology platforms and systems to support operational effectiveness.

Working at the Foundation

WE OFFER EXCELLENT BENEFITS & PERKS, INCLUDING…

• Generous leave, including PTO and holidays
• Premium Medical and Dental coverage
• FSA + dependent care FSA
• Employer-paid life insurance
• Legal services plan
• Commuter Benefits, including CalTrain “Go Pass” Program

WE’RE DYNAMIC…

The Foundation is a dynamic organization in a rapidly changing industry. Therefore, the responsibilities associated with this position will evolve and grow in accordance with LPFCH's business needs and growth plans. More specifically, the incumbent may be required to perform additional and/or different responsibilities based on the future growth plans for the Foundation.

WE STRIVE TO EMBODY OUR CULTURAL TOUCHSTONES

• Mission-first - We can never lose sight of why we exist and exercise profound commitment to advancing child and maternal health. 
• Good of the whole - We share responsibility for overall results, think of what’s best for the team and organization, and act as responsible stewards of resources. 
• Bold and bendy - We’re unapologetically ambitious for our mission, creative, and take risks by trying new things.   
• Sweat the big stuff - We’re clear on our priorities, calibrating effort and resources to audience and impact; the higher the return, the greater the investment. 
• Make it happen - We’re focused on outcomes and prepared with ideas and solutions for every challenge. 
• Community matters - We prioritize listening to and supporting each other, not just as colleagues, but as people with varied experiences and perspectives. 

EVERYONE BELONGS HERE 

Our Foundation values the unique qualities each of us brings to our team and community.  We take pride in cultivating a workplace where every voice is heard and each of us has the opportunity to achieve our fullest potential—so that together, we can make meaningful impact on the health outcomes for children and their families.  

We are guided by the following principles: 

• Uphold integrity and professionalism in all our actions.
• Foster a welcoming and supportive culture.
• Embrace unique perspectives and contributions.
• Interact with compassion, openness, and an eagerness to learn.