PCMI is a fast-growing global SaaS company and a market leader in extended warranty, F&I, and service contract administration. Our platform automates the entire product lifecycle for customers worldwide — and we're just getting started. With teams across North America (US & Canada), Europe (Poland), and Asia (India), we're modernizing our architecture, embedding AI across our products, and scaling to meet growing demand. We move fast, we build with purpose, and we're hiring leaders who want to shape what comes next.

What You’ll Do

The Office Assistant is responsible for providing administrative support and assisting with planning employee events, organizing onsite sales meetings and other company events. This role will maintain a professional, organized office environment.

In this role, you will:

•  Manage day-to-day office operations, including supplies, kitchen stocking, and vendor coordination.
• Coordinate the scheduling of meetings, book conference rooms, and arrange catering when required.
• Maintain a professional, organized office environment. Decorate office for various events, holidays and activities.
• Set up and support onsite meetings, including sales meetings, leadership sessions, customer visits, and internal meetings. This includes clean up after events.
• Answer phones, take messages, direct visitors and greet onsite visitors.
• Process, scan and route mail and other sensitive documents.
• Manage agreements, key documents, and high‑priority mail, ensuring items are routed to the appropriate leader in a timely manner; ship documents, employee gifts and other items.
• Assist in maintaining office equipment, troubleshooting minor issues, and scheduling maintenance in coordination with IT.
• Serve as the primary onsite point of contact for employees, visitors, candidates, partners, and building management.
• Support workplace safety and office compliance, including OSHA-related requirements.
• Report building issues to building management.
• Collaborate with marketing and other professionals to coordinate branded materials.
• Assist leadership team with travel, booking hotels and events.
• Support managers in planning teambuilding events/activities.
• Help plan and support quarterly company-wide Town Hall meetings.
• Partner with HR to plan and support employee engagement initiatives, including team-building activities, volunteer events, and wellness programs.
• Serve as lead for the Culture Committee.
• Assist with onboarding and cultural integration for new and acquired employees.
• Partner with Learning & Development on onsite and virtual employee workshops.
• Support employee surveys, focus groups, and engagement tracking.
• Support HR Team with physical and digital filing systems, ensuring sensitive documents are organized, secure and easily retrievable.
• Support onboarding and offboarding logistics for employees.

What You’ll Need to Join Our Team

• Ability to work Part-Time, onsite roughly 20-25hrs a week in our Park Ridge office. These hours would be split over 4 of the 5 work days in a week.
• Bachelor's degree in Business Administration or related field or equivalent work experience.
• At least one year of administrative support experience.
• Experience in a customer facing role, providing excellent customer service.
• Event planning and employee engagement experience.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent sales and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.

Why Work For Us

• Competitive Compensation from $20.00-$23.00 hr
• Professional Development Opportunities
• Employee Events
• Office in Park Ridge, IL - Convenient location to Blue Line

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