About Us

Pendulum empowers companies and governments to uncover, understand, and act on current and potential risks and opportunities contained within narratives.  We are building a powerful, multi-medium, always-on narrative and community intelligence platform for our customers, while tackling one of society’s biggest problems - combating harmful mis- and disinformation. We are deeply inspired by our mission, motivated by solving hard technical problems, and obsessed with our customers.

Fulfilling our mission demands bringing together a team with a broad range of backgrounds and experiences. Diverse teams are the strongest teams because their plurality of experience enriches and expands the solution space and enriches decision-making. Diversity and inclusion are therefore core to our values and at the forefront of our hiring philosophy and day-to-day operations.

About the role

Pendulum Intelligence is building the next-generation analytics infrastructure for data-driven teams. As our Principal Product Manager, you'll define what we build and why - owning the product vision and roadmap for our core analytics platform, and ensuring every feature we ship drives real value for analysts and business leaders working with complex social media datasets.

You'll be a senior voice on the product team, working hand-in-hand with design, engineering, and data science to set direction, prioritize ruthlessly, and ship experiences that turn raw data into clarity.

What you'll do

• Own the product roadmap for Pendulum's core analytics platform - from strategic vision through to shipped features - balancing user needs, business goals, and technical constraints
• Strong judgment and experience conducting LLM evaluations
• Lead discovery: customer interviews, market research, and synthesis of usage data to identify the highest-impact opportunities
• Define clear, well-scoped requirements for complex platform capabilities - dashboards, query builders, alerting workflows, report scheduling, and data visualization surfaces
• Partner closely with Principal Design and Engineering leads in agile sprints, driving alignment and unblocking decisions quickly
• Set the bar for product quality - champion intuitive, simplified experiences that work under heavy information density
• Develop and communicate a compelling product vision to internal stakeholders, leadership, and customers
• Run product reviews, roadmap planning sessions, and share customer insights company-wide
• Work with GTM to determine pricing, packaging, and GTM strategies
• Contribute to broader product strategy across Pendulum's suite of customer-facing products

What you've done/Requirements

• Experience: 10+ years of product management experience, with a strong track record shipping SaaS or data-heavy products end-to-end in a B2B enterprise environment. 
• Domain: Deep understanding of analytics workflows - how analysts, data scientists, and business leaders consume, query, and act on data. Comfort navigating technically complex domains.
• Execution: Proven ability to move fast and deliver - breaking down ambiguity into clear priorities, writing sharp requirements, and keeping cross-functional teams aligned and unblocked.
• Collaboration: Fluency working closely with design and engineering leads, comfort with startup-stage ambiguity, and clear written and verbal communication with both technical and non-technical audiences.
• Leadership: Experience leading product strategy and influencing without authority across multiple workstreams. Comfortable presenting roadmaps and recommendations to executive stakeholders.
• Nice to have: Hands-on experience with BI tools like Looker, Tableau, or Metabase; working knowledge of SQL or data querying; background in fintech, healthtech, or operational data products; experience in a high-growth Series A or B environment; familiarity with social media data, APIs, or listening platforms.

What we offer

• Grow as a professional by working with emerging technologies in a high-demand industry segment
• Drive company direction at a company that encourages input from all levels to help shape our trajectory
• Experience working at a technology company in which the mission focus is on tackling one of society’s greatest challenges
• Learn from industry and government experts who value initiative and encourage innovation
• Enjoy the flexibility to work remotely, unlimited PTO, company (and two personal-choice) holidays
• Receive excellent benefits, including 100% employer-paid employee health premiums (50% for dependents), 401(k), and FSA

The Principal Product Manager, Agentic Analytics Platform position offers a base salary range of $200,000 to $230,000, along with equity and comprehensive benefits. Please note that this range serves as a guideline; actual total compensation may vary based on factors such as experience, skill set, qualifications, and geographic location.