Who we are:

Quavo is the industry leader in fraud and disputes management technology, offering the world’s only E2E cloud-based Disputes as a Service solution for issuing financial services organizations. Quavo is an organization of tenacious experts who are innovative and challenge complacency to continuously deliver cutting edge technology and AI. Our experts are passionate about delivering value in our solutions and empowering our client community to enhance and evolve industry standards in fraud and disputes management.

Who you are:

Quavo is looking for authentic and courageous professionals to join our team. If you are a driven, accountable, and innovative problem solver searching for a collaborative environment of like-minded teammates dedicated to improving the client experience…. Then you are going to love working at Quavo!

About the role:

We are seeking a Senior Product Manager to lead strategy and execution for our data platform and API-driven products. This individual contributor role operates in a PM and PO model, partnering closely with engineering and data teams to deliver scalable, reliable, and extensible data capabilities in a regulated environment. 

This role is critical to defining and evolving our data platform, enabling internal teams, developers, and external partners to access, integrate, and operationalize data through well-designed APIs and services. It bridges product vision and execution, ensuring our data and API products are performant, reliable, and drive measurable business outcomes. 

Responsibilities include:

• Define product strategy, roadmap, and priorities for data platform and API-driven capabilities 

• Own the definition and lifecycle of data products and APIs, including versioning, scalability, and long-term maintainability 

• Define target consumers (internal teams, developers, partners), integration use cases, and business impact 

• Define API contracts, data schemas, and integration patterns to ensure consistency, usability, and extensibility 

• Treat developers and integration partners as primary customers, improving developer experience, documentation, and ease of integration 

• Guide prioritization and tradeoff decisions balancing scalability, performance, latency, reliability, and business value 

• Partner closely with engineering and data teams to deliver data pipelines and APIs, stepping in as needed to unblock progress and ensure delivery stays on track 

• Define and manage SLAs, performance expectations, and reliability standards for data and API products 

• Communicate product vision, strategy, and roadmap to internal teams and external stakeholders, including technical and non-technical audiences 

• Partner with Product Marketing and commercial teams to support go-to-market and adoption of data and API products 

• Engage with internal and external consumers to gather feedback, validate integration use cases, and continuously improve platform usability 

• Define and monitor key metrics such as API adoption, usage, latency, reliability, and integration success rates 

• Ensure data governance, security, and regulatory considerations are incorporated into product decisions 

• Leverage AI tools to accelerate research, analysis, and product development workflows 

Required Qualifications:

• 7+ years in a Product Manager or similar role, with demonstrated experience shipping data  products in collaboration with engineering teams 

• Experience leading product work across strategy, prioritization, and delivery 

• Experience building and managing platform, data, or API products (distinct from primarily UI-driven or SaaS application features) 

• Strong understanding of data systems, including data pipelines, data modeling, and distributed systems concepts 

• Working knowledge of API design (e.g., REST), data integration patterns, and system interoperability 

• Ability to reason about system and product tradeoffs (e.g., latency vs consistency, batch vs real-time processing) 

• Ability to partner effectively with engineering and data teams on technical product decisions and architecture-level discussions 

• Strong analytical thinking and comfort using data to inform decisions 

• Ability to lead cross functional teams and drive alignment in complex environments 

• Demonstrated ability to operate with high ownership and drive outcomes in ambiguous environments 

• Experience in regulated or risk-sensitive domains, preferably within fintech 

• Working knowledge of AI/ML concepts and experience contributing to data-intensive or AI-driven products 

• Experience using AI tools to improve productivity, accelerate workflows, and enhance product development processes 

• Excellent presentation, interpersonal and written/verbal communication skills (listening, verbal, and written) skills to tailor information and communication style to different audiences including senior leadership.  

• Comfortable with autonomy and ambiguity; able to self-direct work and deliver results independently in a high-demand, fast-paced environment without close supervision.