OT Field Engineer II

About Radian Generation

Radian Generation is a global provider of critical technology-forward services designed specifically to support the comprehensive lifecycle of renewable facilities—including solar, wind, and energy storage.

Who We Serve
Radian Generation’s wide range of commercial, technical, and compliance services provide developers, owners, and operators with critical insights into each aspect of their assets to make better-informed decisions.

Radian Generation is committed to supporting greater diversity in the renewable energy industry. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Roles and Responsibilities

• Install, replace, and commission industrial network switches, firewalls, servers, communications gateways, and related OT equipment at solar, wind, and battery energy storage sites.
• Perform rack mounting, copper/fiber cabling and testing, labeling, physical connectivity checks, port mapping, and equipment replacement; coordinate electrical work with qualified personnel.
• Receive, inventory, stage, preconfigure, bench-test, and package equipment at the Charlotte-area depot; verify readiness against approved designs and deployment checklists.
• Troubleshoot device faults, IP connectivity, VLANs, routing, firewall communications, and remote access in coordination with OT Engineering, Managed Security Services, and security operations teams.
• Provide onsite support for SCADA, RTAC, industrial communications, and integration activities under the direction of the responsible systems engineers.
• Execute scheduled installations, cutovers, upgrades, and maintenance within approved change windows; perform pre- and post-change testing and confirm restoration of service.
• Follow site safety requirements, approved change procedures, secure access practices, and applicable NERC CIP and customer-specific cybersecurity requirements.
• Coordinate site access, work schedules, outage windows, contractors, vendors, and logistics with internal project teams and customer representatives.
• Maintain accurate asset records, serial numbers, configuration backups, as-built network diagrams, port maps, commissioning results, and detailed work orders or service tickets.
• Support depot inventory and spare equipment, shipments, returns, RMAs, emergency field response, infrastructure refreshes, and other OT deployment projects.

Required Skills and Competencies

• Working knowledge of Ethernet networking, TCP/IP, IP addressing, VLANs, basic routing and switching, firewall connectivity, and copper/fiber network media.
• Demonstrated hands-on ability to install, configure, test, diagnose, and replace network, server, and industrial communications equipment.
• Ability to use console connections, network diagnostic tools, configuration records, site drawings, and commissioning checklists to isolate technical issues.
• Understanding of OT/SCADA environments and the importance of system availability, operational safety, controlled changes, and network security.
• Strong documentation and communication skills, including clear field service notes, test results, issue escalation, and customer-facing status updates.
• Self-directed approach to field troubleshooting and prioritization, with the ability to coordinate effectively with remote engineering and support teams.
• Willingness and ability to travel at least 50% of the time to U.S. facilities, including frequent overnight stays, occasional short-notice trips, and work during scheduled outage windows.
• Must live within practical commuting distance of Charlotte, NC, and be available to work regularly at the Charlotte-area office/depot when not traveling.

Qualifications

• Associate or bachelor’s degree in engineering, information technology, networking, industrial automation, or a related field; equivalent relevant experience will be considered.
• At least three years of hands-on experience in field engineering, industrial networking, technical equipment deployments, or comparable infrastructure support.
• Experience with utility-scale renewables or industrial sites, Cisco/Hirschmann switches, Fortinet/Palo Alto firewalls, Windows/Linux systems, or SCADA/RTAC technology is preferred.
• CCNA, CompTIA Network+, industrial networking, or relevant vendor certifications are preferred but not required.
• Valid driver’s license and ability to perform essential site duties with or without reasonable accommodation, including using required PPE and working around industrial equipment.

This position is a hybrid role based in Charlotte, NC.

The target hiring range for this position is $95,000-105,000. Actual compensation may vary based on experience, education, and other relevant factors. This range is provided for informational purposes only and does not constitute a guarantee of any specific salary.

Radian Generation is an equal opportunity employer. We are committed to creating an inclusive workplace and consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetics or any other legally protected characteristic.