ABOUT RELENTLESS

Relentless builds technology and programs to activate low-turnout voters and unlock political power. Our core program, the Rally Organizing model, is a civic education, persuasion, and mobilization program that compensates low-turnout voters for their time as they become Voting Ambassadors in their communities. Rally, Relentless’s flagship platform, allows campaigns and organizations to relationally organize at scale, resolve fractured and anonymized identities across online communities, and build progressive digital infrastructure that meets the moment we’re in.

ABOUT THE ROLE

The Sr. Program Organizer will support a team of part-time Program Organizers (POs) in delivering efficient and thoughtful support to program participants, as well as supporting the program as a full-time Program Organizer themselves. 

This is a fast-paced, scaling program, and we're looking for someone who hits their stride in that kind of environment — someone who picks up new information quickly, adapts as priorities shift, and brings genuine passion for democratic participation to everything they do. As a Sr. Program Organizer, you’ll develop a deep, holistic understanding of the program that allows you to move fluidly between tasks and priorities, carrying knowledge and momentum from one assignment into the next.

You’ll work closely with the Deputy Director of Program, Organizer Experience to oversee a pod of part-time POs. Our POs are the heart of  Rally Organizing Programs – creating virtual experiences that leave participants feeling enthusiastic, supported, and confident as trusted messengers in their communities. POs work in shifts, covering both event leadership and inbox support. As Sr. Program Organizer, you’ll be the first level of support for a pod of POs, ensuring the consistent high quality of staff performance and participant experience by regularly observing and providing feedback on event quality and identifying areas for improvement, as well as supporting them through their onboarding & training phase. While you serve as a team captain, you also act as a full-time Program Organizer, being willing to jump into any role a part-time Program Organizer covers at a moment’s notice - often jumping between tasks and priorities.

We’re looking for people who are excited about creating team culture for a diverse group of individuals and supporting a group of part-time staff as they navigate a quickly ramping role. You’re also ready to jump into a fast-paced environment yourself and be the person the team can count on when we need a gap filled!  You’re comfortable coaching teams through encouragement and don’t shy away from addressing challenging moments. If you’re energized by helping teams reach their full potential and shifting priorities, we’d love to have you on our team.

This is a full-time, remote, and temporary position with an estimated start date of Tuesday, September 29 and an end date of Friday, November 13.

DETAILS & COMPENSATION

Location: Remote

Compensation: $5,860/month

Schedule: Full-time

Hours Expectations: This role requires a flexible schedule, including some evenings and weekends, to accommodate recruitment and event volume. We anticipate a six day workweek in the final stretch, starting in October and running through Election Day.

JOB DUTIES

• Work with the Deputy Director of Program, Organizer Experience to create the team culture for the POs, including: information sharing, feedback structure, event quality 
•  Serve as the primary lead for a designated cohort of POs
• • Host regular in check-ins, answer questions, and share program updates
  • Provide constructive, actionable feedback and coaching to POs to strengthen their event facilitation and inbox coordination
• Serve as a full-time Program Organizer, including swinging into the following roles: 
• • Event Leadership: Lead 1-hour virtual events end-to-end, serving as the face of the program to participants. Each event involves filling one of three rotating event roles, managing breakout rooms throughout the session, and monitoring rapid-response Slack channels in real time.
  • • Above all, Program Organizers foster a positive, inclusive environment where participants feel supported, confident, and excited about the work they're doing. A customer service and solutions-oriented mindset is key — you'll be fielding questions on the fly and helping participants troubleshoot in real time, all while keeping the energy high.
  • Inbox Support: Work in the inbox as the primary point of contact for our participants, responding to inquiries via the program inbox and providing timely, accurate, and helpful information. You'll assist participants in navigating program logistics, requirements, deadlines, and resources — and where needed, identify and troubleshoot issues or escalate them to the appropriate team.
  • • This isn't just reactive support. You'll proactively follow up with participants to ensure they're on track, help with onboarding processes, and gather feedback on participant experiences to share with the broader team. A solutions-oriented mindset and genuine empathy for participants are essential — we want every participant to feel supported every step of the way.
• Meet regularly with the Deputy Director of Program, Organizer Experience to evaluate program, troubleshoot issues and identify areas for improvement 
• Work closely with the Organizer Logistics Manager to resolve shift coverage gaps, attendance issues, or last-minute call-outs 
• Use our tools — Notion, Canva, Google Workspace, and Slack — to do the work, collaborate across teams, and execute tasks on time
• Take on additional responsibilities as they come up, with the expectation that your day-to-day mix of work will shift with program needs.

DESIRED QUALIFICATIONS

• You have experience leading and coaching teams (volunteer experience is okay!) 
• You have experience with virtual event facilitation, and comfort with Slack
• You’re a warm, thoughtful communicator who knows how to deliver constructive feedback in a way that feels supportive and easy to digest
• You notice people's natural strengths and empower them to perform at their best
• You're comfortable and energized by fast-paced, scaling environments where priorities shift and you adapt with the team
• Access to a computer and reliable internet

We are excited about candidates who are eager to be a part of a dynamic team working together toward a common goal. 

HOW TO APPLY

In lieu of a cover letter, we are asking you to complete a short skills assessment. Please do not spend more than 20 minutes completing the assessment. We understand that we are asking for some time and effort on the front end, and as such are committed to providing clear communication on our end. 

We are hiring on a rolling basis and are ready to hire as soon as we find the right candidate.

EQUAL OPPORTUNITY

Relentless provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. We welcome applicants from any educational background, race, ethnicity, religion, creed, sexual orientation, gender identity, gender expression, sex, age, immigration status, citizenship status, national origin or ancestry, marital status, pregnancy, criminal record, mental or physical disability or disorder, HIV antibody status, parental or familial status, or veteran status, or any other characteristic protected by federal, state or local laws.