WHO WE ARE

Red E, LLC is a Fargo, North Dakota Engineering based company that specializes in the development, sales and service of specialty products for agricultural equipment. As a fully integrated company with over 40 team members, we utilize the latest tools and technology to provide value added parts and services to farmers around the world.

Red E has seen incredible growth in its 13-year history with notable achievements including No. 923 on the 2021 Inc. 5000 list of the fastest-growing private companies in America, No. 1962 in 2023, and the 2023 Small Business Persons of the Year for the state of North Dakota.

Red E offers more than a job, it's an opportunity to be part of helping farmers feed the world. Be a part of a team that is ringing the bell of excellence and making a difference every day!

WHO WE'RE LOOKING FOR

This role is designed for someone who can take on a variety of responsibilities across different areas of the business. You will work alongside a team of driven professionals focused on delivering strong results and meeting the needs of our customers.

We’re looking for someone who is adaptable, takes initiative, and is comfortable operating in a dynamic environment. This position offers the opportunity to grow your skills and career while contributing to meaningful projects, improving internal processes, and supporting the overall success of the organization.

You will play an important role on the team, contributing where needed, taking ownership of your work, and helping set a positive, solutions-oriented example.

HOW WE'RE DIFFERENT

Plain and simple, it's our culture and drive for excellence.  We are a closely knit team that strives for being the best that we can be.   In fact, a recent employee survey about our culture revealed key words like Family, Caring, Genuine, Team Focused, Collaborative, and Hard Working.  We value and prioritize in-person collaboration at the office.  We strive to focus in the following 4 key areas to create an excellent workplace:

1. Leadership:  Be the best example through servant leadership.  Allowing others to feel a sense of ownership and pride in what they do.
2. Purpose:  Understand what we do and why we do it.  Truly know we are making a difference and helping farmers feed people around the world.  Constantly strive to bring the best services and products to the marketplace. 
3. Opportunity: Continual improvement while looking for new products and services that make a difference in people's lives.
4. Growth:  If we aren't growing, we aren't winning.

In addition to awesome co-workers and a great company culture, Red E provides eligible employees with:

401K Retirement Plan with Company Match

Health, Dental, & Vision Insurance Plan options

Life and Disability Insurance Plan options

Supplemental Voluntary Benefits

Paid Time Off (PTO) and Paid Holidays

Paid Volunteering Time

Matching Charitable Gift Fund

Quarterly Team Building Events

Modified Flex Time Plan

Annual Profit Sharing

To learn more about our organization, check out our YouTube Videos and Facebook posts at:

https://www.youtube.com/playlist?list=PL-O8PgplQLqcJWqyQXMSNNqSp3UYxGdtb

https://www.facebook.com/GoRedEAg

Relocation Assistance: This position may be eligible for relocation assistance of up to $10,000. To qualify, you must be moving to North Dakota from another state and currently live more than 100 miles away. You must also commit to working in this position for at least one year.

JOB DETAILS

Overview

The Director of Operations is a senior leader and member of the company’s Leadership Team, responsible for translating company strategy into efficient, scalable day‑to‑day execution. In a 45‑person company, this role is both strategic and hands‑on: owning core operational systems while actively solving problems, improving processes, and supporting team leaders across the organization.

This role partners closely with the President and other members of the Leadership Team to ensure Red E, LLC runs smoothly today while being built to scale for tomorrow.

Reporting Structure

• Reports to: President and/or Vice President
• Leadership role: Active member of the Red E Leadership Team
• Direct reports: HR, IT, Accounting, Order Fulfillment, Operations, Facilities, and Engineering (operational only) teams
• Key partners: Sales, Marketing, Service and Customer Support, Special Business Improvement Initiatives

Summary: The Director of Operations owns the full execution engine of the business — people, systems, and delivery. This role manages internal enablement and fulfillment teams, while partnering closely with Sales, Marketing, Service, and Customer Support to ensure demand, capacity, and delivery stay aligned. Business Improvement initiatives sit outside the role to provide focused, objective support and continuous optimization across the organization

Key Responsibilities

Operational Leadership & Strategy

• Translate company goals into clear operational plans, priorities, and metrics
• Design and evolve operating rhythms (OKRs, KPIs, dashboards, reviews)
• Identify operational risks and proactively develop mitigation plans
• Act as a thought partner to the CEO on scaling the business

Process Design, Execution & Continuous Improvement

• Evaluate, design, document, and continuously improve core business processes across teams
• Establish a culture of continuous improvement, operational excellence, and data‑driven decision‑making
• Lead ongoing efforts to identify inefficiencies, eliminate waste, and reduce operational friction
• Drive root‑cause analysis and corrective actions for recurring issues
• Ensure processes are simple, repeatable, measurable, and scalable

People & Team Enablement

• Support managers with workforce planning, capacity management, and performance systems
• Partner with HR/People Ops on hiring plans, onboarding, and retention initiatives
• Establish clear roles, responsibilities, and decision‑making frameworks
• Foster a culture of ownership, accountability, and operational excellence

Financial & Resource Management

• Partner with Finance on budgeting, forecasting, and cost control
• Monitor unit economics, margins, and operational spend
• Ensure teams are resourced appropriately to meet business goals
• Support vendor selection, contract negotiation, and cost optimization

Systems & Tools

• Own selection, implementation, and optimization of operational tools and systems
• Ensure systems are integrated, adopted, and delivering value
• Balance automation with practicality in a growing organization

Cross‑Functional Execution

• Lead complex, cross‑functional initiatives from planning through execution
• Serve as a central point of coordination for company‑wide projects
• Ensure priorities are aligned and teams are moving in the same direction

Success Metrics

• Operational KPIs consistently met or exceeded
• Improved efficiency, throughput, and quality across teams
• Clear, well‑documented processes adopted company‑wide
• Strong cross‑functional alignment and execution
• Organization scales smoothly with minimal operational disruption

Qualifications

Required

• 8–12+ years of experience in operations, business management, or related roles
• Experience operating in a small to mid‑sized (30–150 employee) company
• Proven track record of building and improving operational systems
• Strong analytical and problem‑solving skills
• Ability to lead through influence as well as direct authority
• Excellent communication and stakeholder management skills

Preferred

• Experience scaling a company through rapid growth or change
• Background in consulting, operations leadership, or general management
• Familiarity with Lean, Six Sigma, or similar frameworks
• Experience working closely with founders or executive teams

Leadership Traits & Competencies

• Strong continuous improvement mindset with a bias toward action
• Hands‑on, roll‑up‑your‑sleeves mindset
• Highly organized with strong attention to detail
• Pragmatic decision‑maker who balances speed and quality
• Comfortable with ambiguity and changing priorities
• Trusted partner who builds credibility across teams

Why This Role Matters

This role is critical to the company’s ability to scale without chaos. The Director of Operations ensures that people, processes, and systems are aligned so the company can grow faster, smarter, and more sustainably.

This job description reflects the general nature and level of work expected and may evolve as the company grows.