About Rentsync:
Rentsync is an award-winning, high-growth organization that provides high quality websites, marketing services, and software solutions to the rental and property management industry throughout Canada and the United States.

About the Role
Rentsync is looking for a detail oriented Accounts Receivable Payments Specialist to support our Billing team by managing day-to-day AR payment processing. In this part-time, in office role, you’ll be responsible for accurately applying payments received via cheque, EFT, and credit card, ensuring payments are recorded correctly and consistently, and supporting clean, timely reconciliation of payment activity.

Duties & Responsibilities

Process and apply incoming payments including:

• Cheques (receiving, entering, and applying to customer accounts/invoices)
• EFTs / bank transfers (reviewing remittance details and applying payments accurately)
• Credit card payments (processing, recording, and confirming successful payment application)

Daily/weekly reconciliation support:

• Match payment activity to customer accounts and remittance documentation
• Investigate and resolve discrepancies (short/over-payments, missing remittances, misapplied payments)
• Maintain organized records to support auditability and month end close

Maintain accurate payment documentation:

• Track remittance emails/attachments and ensure they are saved and linked appropriately
• Follow internal controls and ensure payment entries meet quality standards

Collaborate with Billing and AR partners:

• Communicate payment posting issues or customer account anomalies to the Billing Analyst
• Assist with payment related customer inquiries (as required) by providing status and supporting details

Support process improvement:

• Identify recurring issues and suggest improvements to reduce exceptions and increase posting efficiency

Required Skills & Qualifications

• 1+ years of experience in accounts receivable, payment processing, or bookkeeping (or equivalent experience)
• Comfortable processing cheques, EFTs, and credit card payments
• Strong attention to detail and accuracy; able to handle repetitive tasks with consistency
• Basic understanding of reconciliation and accounting fundamentals
• Proficiency with spreadsheets (Excel/Google Sheets); experience with accounting/ERP/billing tools is an asset
• Strong communication skills and ability to escalate issues clearly and promptly
• Able to handle confidential financial information with discretion and integrity

Working Conditions

• Part-time: approx. 20 hours per week (schedule to be determined with the Billing Analyst)
• In office requirement: This role is performed onsite in St. Catharines
• May require periodic flexibility during month end or high-volume payment periods
• Must be available on weekdays during standard business hours

Rentsync is an equal opportunity employer. If you are selected to participate in the interview process and require unique accommodations, please don’t hesitate to let us know. 

Successful candidates may be required to complete a criminal background check in the final phase of the interview process.