Senior CRM Developer, Salesforce, and HubSpot

RSA provides trusted identity and access management for 12,000 organizations around the world, managing 25 million enterprise identities and providing secure, convenient access to millions of users. RSA specializes in empowering security-first organizations in financial services, healthcare, energy, technology services, and other industries to thrive in a digital world, delivering complete capabilities for modern authentication, access, lifecycle management, and identity governance. Whether in the cloud or on-premises, RSA connects people with the digital resources they depend on everywhere they live, work, and play.

For decades, RSA has pioneered many of the encryption, authentication, and identity federation technologies that still power the internet. And now RSA is transforming the industry yet again, paving the way for the future of digital identity through the RSA Unified Identity Platform; next-generation hybrid and cloud solutions; the first ever and only multi-functional, passwordless hardware authenticator; and a frictionless, mobile-optimized experience for the modern workforce. If you are self-motivated and looking for a fast-paced challenge doing something that truly matters, come join our winning team!  For more information, go to rsa.com.

Principal Responsibilities:

• Develop and maintain custom Salesforce solutions using Apex, Lightning Web Components, and Flows
• Configure, customize, and support Salesforce Sales Cloud, CPQ, Experience Cloud, and other platform capabilities.
• Support the administration, configuration, and ongoing enhancement of HubSpot, including integrations, workflows, forms, and marketing automation.
• Work with business and technical teams to understand requirements and implement effective solutions within the Salesforce platform
• Participate in code reviews and contribute to the enforcement of Salesforce development best practices
• Support ongoing Salesforce administration tasks including configuration, user management, data quality, and reporting
• Troubleshoot production issues, identify root causes, and implement sustainable solutions across the CRM ecosystem.
• Collaborate effectively with other developers, administrators, and business stakeholders in an Agile environment
• Contribute to CRM modernization initiatives by leveraging automation, AI capabilities, and emerging Salesforce and HubSpot features.
• Create and maintain technical documentation, solution designs, and support documentation.
• Stay current with Salesforce and HubSpot platform releases, new capabilities, and industry best practices.

Skills:

• Experience developing and supporting Salesforce Experience Cloud, Service Cloud, Sales Cloud, or other Salesforce Cloud applications, including setup, theming, and user access controls
• Experience integrating Salesforce with enterprise applications using REST APIs, SOAP APIs, middleware, or integration platforms.
• Working knowledge of HubSpot administration, APIs, workflows, or marketing automation, or the ability to quickly learn and support HubSpot.
• Solid understanding of Salesforce administrative features such as profiles, roles, flows, validation rules, and page layouts
• Strong analytical and problem-solving skills with attention to detail
• Excellent communication and interpersonal skills; able to collaborate across functions
• Experience working in an Agile or Scrum environment
• Self-motivated with the ability to manage multiple priorities in a remote work setting

Education & Experience:

• Bachelor’s degree in Computer Science, Information Systems, or equivalent experience
• 5+ years of hands-on Salesforce development experience with strong proficiency in Apex and Lightning Web Components

RSA is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, and any other category protected by applicable country law.

If you need a reasonable accommodation during the application process, please contact the RSA Talent Acquisition Team at rsa.global.talent.acquisition@rsa.com. RSA and its approved consultants will never ask you for a fee to process or consider your application for a career with RSA. RSA reserves the right to amend or withdraw any job posting at any time, including prior to the advertised closing date.