Ready to lead with purpose and inspire exceptional retail experiences? We're looking for a passionate Store Manager to join our Garden City team and help bring the world of T2 to life.

At T2, we believe tea has the power to transform everyday moments into extraordinary ones. Crafted with premium, sustainably sourced ingredients, our teas invite curiosity, connection and ritual, brought to life across Australia and New Zealand.

Our people are at the heart of every experience we create. We celebrate individuality, nurture talent and empower our teams to grow, lead and make a lasting impact.

Proudly B Corp Certified and part of LIPTON Teas and Infusions, the world's largest tea business, we're blending purpose with possibility and creating opportunities that reach well beyond the cup.

About Us

We’re T2, a tea brand known for its delicious tea made with premium, sustainable ingredients. Every day, we love to excite our customers by inviting them into our world of tea, online and in our retail stores across Australia and New Zealand.

Like our teas, our people are unique and diverse. We believe every team member brings different experience and skills to each role which is invaluable to T2. In return we provide training, incentives and encourage an inclusive culture through our policies and initiatives.

Today, we’re part of LIPTON Teas and Infusions, the world’s largest tea business. For our team, this connection opens opportunities to build global relationships, expand your career globally and participate in global programs and industry-leading initiatives.

We’re also proudly B Corp Certified, get to know more about us at: https://www.t2tea.com

Perks as a Store Manager at T2 

• Be rewarded with a generous monthly incentive program that recognises and rewards your success. 

• Enjoy 50% off T2 products and, of course, endless cups of tea. 

• Be recognised through our Moment Makers program, celebrating those who create extraordinary experiences. 

• Access to ongoing industry-leading product knowledge and customer experience training. 

• One paid volunteer day each year to support a cause that matters to you. 

• Access to our Employee Assistance Program (EAP) to help support a healthy mind and body at every stage. 

About the role

• Bring the T2 experience to life through exceptional leadership, seamless store operations and beautifully curated retail environments. 

• Inspire and coach the team to deliver memorable customer experiences, sharing your passion for tea, product knowledge and meaningful connections. 

• Support the achievement of commercial goals through effective stock management, visual merchandising and a focus on operational excellence. 

• Step into a leadership role, creating confidence, clarity and consistency for the team. 

• Nurture team growth through coaching, feedback and ongoing development, helping our people thrive. 

A little about you 

• A genuine passion for creating exceptional customer experiences, with the drive and confidence to support your team in achieving shared goals. 

• Strong communication, organisation and time management skills, with the ability to create clarity and connection in a fast-paced retail environment. 

• A natural ability to inspire those around you, with previous store management, team leadership or key holder experience is highly regarded. 

• A curiosity for tea and a desire to grow your product knowledge, becoming a passionate T2 brand ambassador. 

Requirements of the role  

• Availability to work late evenings and weekends 
  
  

Making everyday moments extraordinary   

At T2, we believe the impact we create should extend far beyond what's in your mug. From our commitment as a Certified B Corp to thoughtfully sourcing our teas and investing in our people and communities, we're always brewing a better future.

Ready to lead with purpose and create moments that matter? 

We’d love to welcome you to the T2 team.  All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

No agencies please – we have this one brewing in-house.

Sounds like your cup of tea? Apply now! Sustainability efforts here Sustainability | T2 Tea AU