At Thrive Wellness, we’re here to nurture your whole self— your mind, body, and relationships. Our compassionate team works together to provide seamlessly integrated care, helping you overcome physical and mental challenges and embrace a more fulfilling life. We offer specialized treatment for eating disorders, obsessive-compulsive disorder, anxiety disorders, perinatal mental health, and other physical, mental, and relational health conditions.

Thrive Wellness of Reno Job Description
Case Manager

Our Anxiety and OCD Program is seeking a dedicated and compassionate Case Manager to join our team. This position will report directly to the Program Coordinator. Primary work location will be in-person at our 455 Hill Street Reno, NV 89501 location. This position is classified as salary, exempt.

Please submit three (3) professional references with your application

Qualifications: 

• A 4-year degree in a related field is required.
• Excellent communication skills. 
• Working knowledge of medical terminology as it relates to substance use/mental health disorders. 
• Proficient in spelling, grammar, multi-tasking. 
• Strong commuter skills - EMR, Microsoft/Google programs, insurance web portals. 
• Self-starter who learns quickly.
• Demonstrates competency and sensitivity in the areas of multicultural, racial, religious/spiritual, gender, gender identity, gender expression  and sexual orientation issues. 

Requirements: 

• Must pass a federal background check at hire and every 3 years.
• Must adhere to the drug-free workplace act. 
• Demonstrate maturity of judgment, attitude, and life skills. 
• Must demonstrate an ability to adapt to change and remain flexible. 
• Must be a strong team player that works well in a busy environment. 
• Must have strong communication skills and be upbeat, positive, and professional when interacting with clients, providers and fellow co-workers.
• Must have excellent interpersonal, verbal, and written communication skills, as well as the ability to effectively prioritize and manage your time unsupervised & independently. 

Duties: 

• Main liaison/point of contact between client/parent and treatment team.
• Responsible for communicating treatment recommendations to clients, parents of clients, and other responsible parties clearly and understandable to all parties. 
• Coordinates care between other providers, requesting and sending medical records if needed. 
• Completes new client orientation with clients and or parents.
• Documents all communications with clients, family members, parents, treatment team, medical staff and any other provider.
• Participate in client/family meetings when needed. 
• Eating Disorder Program: Join at least one meal and one snack per week. 
• Collaborates with Program Manager, Clinical Lead, and other staff about any client/program need.
• Other duties as assigned. 

Core Values: 

The ability to demonstrate, understand and apply our company core values in every aspect of your role is a MUST. The selected candidate will be expected to demonstrate the core values in their everyday work. 

1. Courageously Optimistic
2. Wholeheartedly Steadfast
3. Rooted in Community 
4. Keep Growing

Thrive Wellness does not discriminate any person based on race, creed, color, religion, national origin, sex, age, physical or mental disability, gender, gender identity or gender expression, and genetic information unrelated to an individual’s ability to perform the essential functions of a particular job, status as a military veteran or qualified disabled veteran, any other characteristic or any other projected class status in accordance with applicable federal, state and local laws.