Tract Capital adopts a unique approach to digital infrastructure investment. Leveraging experience and strategic insights honed over three decades of creating successful companies in the space, we excel in nurturing and advancing leading-edge digital infrastructure enterprises. Our team of specialized experts are united by a singular purpose: to support the growth of digital infrastructure. Tract Capital goes beyond simple investment by acting as a strategic partner and catalyst for innovation within the sector. We ensure our engagements not only generate strong financial results but also develop essential digital infrastructure to meet growing demands. Tract Capital has introduced two digital infrastructure strategies. The first is a horizontal powered land strategy focused on creating master planned data center campuses called Tract. The second is the mega-campus vertical development strategy called Fleet Data Centers.

Position Overview:

The Microsoft 365 Administrator will serve as a key technical resource responsible for managing, optimizing, and supporting the organization’s Microsoft 365 environment, including Exchange Online, SharePoint, Teams, OneDrive, and Microsoft Entra ID. This role combines hands‑on system administration with advanced troubleshooting, user support, and cross‑department collaboration to ensure secure, reliable, and efficient digital operations. The ideal candidate will lead SharePoint site design, automate workflows, administer Intune and endpoint policies, and partner closely with both internal teams and a managed services provider to maintain smooth IT operations. In addition to Tier 2/3 support, this position plays a critical role in enhancing productivity, strengthening security posture, and driving continuous improvement across the organization’s technology ecosystem.

Responsibilities

Microsoft 365 Administration

• Manage and maintain Microsoft 365 services, including Exchange Online, SharePoint, Teams, OneDrive, Intune, and Microsoft Entra ID
• Assist in configuring security policies, conditional access, and compliance settings within Microsoft 365
• Monitor, troubleshoot, and resolve Microsoft 365 service and user access issues
• Administer Intune for device management and policy enforcement
• Assist with licensing and user provisioning within Microsoft 365

SharePoint Administration & Optimization

• Design, implement, and maintain SharePoint Online sites and document libraries
• Manage SharePoint permissions, workflows, and security settings
• Partner with stakeholders to enhance SharePoint functionality, usability, and adoption
• Provide end-user training and documentation for SharePoint solutions
• Collaborate with departments to automate manual tasks and improve operational efficiency

IT Support & Operational Coordination

• Provide Tier 2/3 support for end users, resolving escalated technical issues
• Assist with desktop support, including Windows OS, Microsoft Office applications, and hardware troubleshooting
• Review the MSP’s weekly inventory report
• Partner with the third-party managed services help desk to support smooth IT operations
• Coordinate and maintain onboarding for offshore contractors

Documentation, Projects & Continuous Improvement

• Maintain IT documentation, including knowledge base articles and system configurations
• Participate in IT projects and initiatives as needed

Required Traits, Expertise, and Skills

Education & Experience

• 6+ years of experience as a Microsoft 365 Administrator, Systems Administrator, or in a similar role
• Experience providing desktop support and working with a managed services provider

Technical / Functional Expertise

• Strong expertise in Microsoft 365 administration, including SharePoint, Teams, Exchange Online, and Microsoft Entra ID
• Experience with the Microsoft Power Platform, including Power Automate, Power Apps, and Power BI
• Familiarity with Intune and endpoint management
• Understanding of security best practices, compliance policies, and Microsoft Defender solutions
• Experience with PowerShell scripting for automation
• Experience with identity and access management (IAM) and single sign-on (SSO) technologies
• Experience with ShareGate
• Experience with RMM tools

Core Skills & Competencies

• Strong troubleshooting skills, with the ability to diagnose and resolve complex IT issues
• Excellent communication and documentation skills, with strong follow-through and the ability to close the loop
• Ability to work independently and manage multiple tasks and priorities efficiently

Expected Salary Range: $125,000 to $135,000 Base Salary + Discretionary Bonus

Tract Capital Employment

Tract Capital employees enjoy competitive compensation and comprehensive benefits, including 100% employer-covered medical, dental, and vision insurance, a 401K program, standard paid holidays, and unlimited PTO.

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties to meet the organization's ongoing needs.

Tract Capital is proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment regardless of age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. If you need assistance applying for any of our open positions, please contact us at info@tractcapital.com.