About Abby Health

Abby Health is Australia’s busiest online clinic, built for the future of primary care.

Founded in 2023, Abby was established to address one of the most urgent issues in Australian healthcare: access. With one in three Australians now without a regular GP, we're reimagining how people access everyday care - without losing what makes care personal: long-term relationships and detailed patient histories.

We connect patients to licensed GPs and Nurse Practitioners through same-day, 100% online care - delivering high-quality treatment for everyday issues, from headaches to herpes, coughs to cramps, and everything in between. Behind the scenes, we use structured patient histories, smart intake tools, and streamlined workflows to make every consult feel more like self-care.

Our approach is guided by three core values:
🔹 Smart – Intelligent systems that surface what matters, when it matters
🔹 Beautiful – A thoughtful, intuitive experience for patients and clinicians alike
🔹 Caring – Human support, continuity of care, and relationships that last

We believe the future of primary care is affordable, same-day, and online first.
A system where most care is delivered remotely - supported by pre-diagnosis tools, wearables, alerts, and proactive follow-up. In-person visits become the exception, not the default. It’s a smarter, safer, more efficient model one that finally puts patients first.

And it’s already happening.

Since launching, Abby has become one of the most trusted names in digital healthcare in Australia. We’re used by hundreds of thousands of Australians, with a 4.7/5 average rating on Google and Trustpilot.

We’re quality-first and purpose-driven. Whether you’re a patient looking for better answers or a clinician looking for a better way to practise - Abby is here to make care better, for everyone.

Smart. Beautiful. Caring. That’s the future we’re building - for Australian primary care, and the people who rely on it.

About the role

We're looking for a Junior-to-Mid level Designer to join our in-house design team. You'll have the opportunity to work across a genuinely multidisciplinary output spanning spatial, print, digital, motion, and brand. You'll be encouraged and supported to work fairly independently across the team's output while also working alongside the founders and product team, senior designer and freelancers when needed.

This role suits someone who's spent a couple of years in a studio or agency environment and is now looking for the next stage: more ownership, and the chance to help support the growth of Abby Health and how we show up in the world. 

What you'll do

• Contribute across a mix of outputs: digital product and marketing assets, brand collateral, print materials, motion/video content, and spatial or environmental design (offices, events, activations, health screening spaces, e-commerce web pages)
• Own your assigned tasks with care and attention to detail, delivering thoughtful, high-quality work that reflects Abby's standards
• Maintain and apply the Abby Health brand system consistently across touchpoints, flagging gaps or improvements as you spot them
• Collaborate closely with marketing, product, and clinical teams to bring ideas to life
• Prepare and package files for print, digital, and production partners
• Contribute to internal design critiques and help evolve our design systems and templates
• Stay curious — pick up new tools and disciplines as the team's needs evolve
• Build a working understanding of Abby's priorities and how design supports them — and use that context to make good calls on the decisions within your remit

What you'll bring

• 2–4 years' experience in a design studio or agency environment
• A strong, varied portfolio showing solid craft and attention to detail
• Comfort working across at least two of: spatial, print, digital, motion, or brand — and genuine enthusiasm for developing skills across the rest
• Confidence with core design tools (Adobe Creative Suite — InDesign, Illustrator, Photoshop; Figma; After Effects or similar a bonus)
• Good instincts for typography, layout, and brand consistency
• A growth mindset: you actively seek feedback, reflect honestly on your own work, and act on what you hear
• Curiosity about the business, not just the brief — you want to understand who we're designing for and why it matters
• A genuine interest in health, healthcare, or wellness-related design is a plus

Why join us

• Work on a brand and product that has real impact on people's health and access to care
• Genuine cross-disciplinary exposure
• Structured support to grow — regular feedback and a senior designer invested in your development
• A close-knit, collaborative team where your ideas and growth are taken seriously
• Sydney-based team, in-house