About The Alpine Club of Canada

The ACC is a not-for-profit organization established in 1906 that has grown to include 33 backcountry huts and 25 volunteer-run sections across the country. We also organize seasonal programs, such as our annual General Mountaineering Camp, as well as Shadow Lake Lodge and our hostel in Canmore. We have a rich history in Canadian Mountaineering and a dynamic team at the office to manage our diverse portfolios.

JOB OVERVIEW

This role is responsible for advancing the ACC’s support to Sections and program partners by coordinating section and member services support, volunteer recognition, and engagement initiatives. As a core member of the Services team, the position leads planning and delivery of the Section Forums, the upcoming ACC book tour and contributes to other community events.  

It also maintains strong relationships with partners such as Mountain Muskox, Girls* On Ice, MEC, GASP (Parks Canada) and Ice Climbing Canada, acting as the key liaison between these programs, the Services director, and the wider ACC community. It requires a deep understanding of Section operations and member-led programming, along with strong coordination skills, cross-functional collaboration with other departments, and a commitment to building community across a distributed national network spanning multiple time zones, evenings and weekend work will be required at certain times of the year. The role also supports with additional tasks during peak periods as assigned by the Services Director.

IDEAL SKILLS AND QUALIFICATIONS

• Experience with project/event coordination in a nonprofit or volunteer-driven setting

• Strong interpersonal and communications skills, particularly in working with volunteers 

• Experience managing recognition or awards programs

• Proven ability to manage projects and events from start to finish

• Comfort with program development, evaluation, and supporting distributed teams

• IT literacy (CRM/database platforms such as HubSpot, dashboards, newsletter tools, Microsoft/Google Suite)

• Comfort working across departments and committees

• Attention to detail and organizational excellence

• French/English bilingual is an asset

RESPONSIBILITIES

Sections Support 

• Serve as the main liaison/contact for ACC Sections programming support (templates, merchandise, marketing assets, section grant program, program planning resources, support resource library)

• Coordinate ACC Section Communications in close collaboration with Services Director (create and distribute the Section Newsletter, coordinate project or program-specific Section support, grant reporting follow-ups)

• Closely collaborate with the Programs team on Leadership Development Initiatives

• Support the deployment of the future national Section Event platform

• ACC Section Forum(s) project manager (logistics, planning, communication, follow-up)

• Support the schedule of ACC Section touchpoints, virtual or in-person, in close collaboration with the ACC Committees (notably Governance, Climate Action, Leadership Development and Safety)

• Advanced user of the Membership database (focused on section support troubleshooting), in close collaboration with IT department and Membership Services Agent

• Coordinate special section support projects and timelines as assigned by the Services Director

Partnerships Development

• Act as the primary portfolio contact for:

• Mountain Muskox and Girls* On Ice: Act as liaison for GOIC and MMM, serve respective programs selection committees when relevant, closely coordinate with Marketing/Communication on programs communications

• Ice Climbing Canada: Liaison support for ICC, event/admin support related to membership, coordinate with Marketing/Communication on program communication

• Track engagement/impact of with partner programming and provide regular reports to Services Director/ED or Board of Directors

• Identify opportunities for strategic partnerships and/or fundraising opportunities with sister organizations and Sections in close collaboration with the Program Manager, Strategic Impact Director, Senior Fund Developer and Services Director (i.e. GASP Program, Spirit North, Women’s Adventure Network)

• Maintain and support existing relationship with Student Outdoor Clubs 

ACC History Book Tour 

• Project lead for the 2027/2028 ACC Book Tour, coordinate with each local Sections social and event volunteers to organize and host the ACC Book Tour alongside writer and historian

• In collaboration with ACC Sections, plan venues, dates and travel logistics as well as maintain expenses and budget

Volunteer Recognition, ACC Financial Grant & Member Awards

• Lead coordination of Membership Awards and serve as the office liaison on the Awards Committee

• Maintain nomination process, timelines, communication, and fulfillment in close collaboration with Volunteer Award Committee members

• Leverage new Member Experience platform opportunities for member recognition

• Coordinate ACC Financial Grants alongside Communication and Programs

• All other duties as assigned

 The Alpine Club of Canada is an inclusive and equal opportunity employer. All applicants will be considered for employment without attention to age, colour, race, gender, ancestry, ethnic origin, disability, or sexual orientation. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, hr@alpineclubofcanada.ca.

Prior to receiving an offer of employment, the successful candidate will be required to submit copies of all required certifications and documentation, including a. criminal records check. The Alpine Club of Canada wishes to express our appreciation to all applicants for their interest and effort to in applying for this position.  However, only those candidates selected for interviews will be contacted.