DLB Associates is a premier engineering and consulting firm specializing in innovative, mission-critical solutions across hyperscale data centers, advanced infrastructure, and high-performance building systems. With over four decades of expertise, we partner with some of the world’s most influential companies to design and optimize environments that demand precision, scalability, and resilience.

Join us and be part of a team where your voice matters, your work makes an impact, and your growth is a shared priority.

Position Title: Turnover Operations Manager II

Position Location: Location varies by assignment. 75–100% travel across the U.S. unless assigned to an extended

project. Must be located near a major US airport.

SALARY

DLB recognizes salary ranges from job boards do not necessarily reflect our pay ranges. In many instances we out

compete those ranges for well-qualified candidates.

JOB SUMMARY

The Turnover Operations Manager II (TOM II) serves as the Owner's Representative and operational readiness leader

for mission-critical data center projects, providing strategic oversight of turnover planning, operational integration,

and facility readiness from construction completion through operational acceptance. This position serves as the

critical interface between construction, commissioning, operations, and client organizations to ensure facilities are

transitioned safely, efficiently, and in accordance with owner requirements.

The TOM II leads turnover planning activities, coordinates multidisciplinary stakeholders, evaluates operational

risks, and drives resolution of issues that could impact facility startup or long-term operations. This role provides

leadership for turnover documentation, operational readiness assessments, warranty coordination, deficiency

management, and closeout activities while ensuring operational continuity throughout project delivery.

The TOM II independently performs most day-to-day responsibilities while exercising sound judgment and

technical leadership on projects of moderate to complex scope. This position leads project teams, coordinates

activities across multiple organizations, mentors junior personnel, and supports the continuous improvement of

DLB's operational readiness and turnover processes.

The TOM II will communicate and operate in line with organizational and client goals and values, as well as

departmental objectives.

ESSENTIAL FUNCTIONS:

• Develop and execute operational readiness and turnover strategies supporting mission-critical facilities from construction completion through owner acceptance.
• Coordinate turnover activities between construction, commissioning, operations, facility management, and owner organizations.
• Lead operational readiness reviews to verify systems, documentation, personnel, and processes are prepared for facility occupancy and operation.
• Evaluate operational risks associated with turnover activities and develop mitigation strategies.
• Facilitate successful transition of facilities from project delivery teams to operations organizations.
• Coordinate daily activities between construction teams, commissioning providers, operations personnel, owner representatives, contractors, equipment vendors, and other project stakeholders.
• Ensure construction, commissioning, testing, and operational activities are effectively integrated and communicated.
• Review work notifications, MOPs, SOPs, turnover plans, and operational procedures for completeness and operational impact.
• Support integrated system testing, operational demonstrations, and owner acceptance activities.
• Serve as the Owner's Representative during turnover and operational readiness activities.
• Coordinate collaboration between critical facilities personnel, operations teams, construction managers, commissioning authorities, design professionals, contractors, vendors, and client representatives.
• Lead turnover coordination meetings and communicate project status, risks, and readiness metrics to stakeholders.
• Support operational onboarding activities and maturation of facility processes.
• Monitor turnover quality and verify completion of construction, commissioning, and closeout requirements.
• Identify, document, and track facility deficiencies, required repairs, warranty items, and corrective actions; coordinate with contractors, vendors, and stakeholders to support timely resolution and operational readiness prior to turnover.
• Coordinate turnover and closeout activities, including review of warranty documentation, O&M manuals, as-built drawings, training records, deficiency logs, spare parts inventories, and other deliverables required to support ongoing facility operations.
• Verify completion of punch list activities and support owner acceptance processes.
• Monitor turnover documentation and ensure compliance with client and project requirements.
• Prepare operational readiness reports, turnover dashboards, deficiency logs, and executive status updates.
• Maintain accurate project documentation supporting turnover, warranty, and operational readiness activities.
• Assist in developing lessons learned and continuous improvement initiatives.
• Provide guidance and mentorship to junior turnover personnel and project teams.
• Support development of turnover procedures, standards, and best practices.
• Coordinate multiple priorities while supporting project schedules and operational objectives.
• Completion of Assigned Tasks and Deliverables on Time and on Budget
• Performs Other Related Duties as Assigned.

POSITION REQUIREMENTS (ADVANCED level for all the following)

• Strong working knowledge of mission-critical data center infrastructure including electrical, mechanical, controls, and supporting building systems.
• Knowledge of construction management, commissioning, turnover, operational readiness, and facility operations.
• Knowledge of critical systems redundancy, reliability, maintainability, and operational risk management.
• Knowledge of Method of Procedure (MOP), Standard Operating Procedure (SOP), Emergency Operating Procedure (EOP), work authorization, and work notification processes.
• Knowledge of turnover documentation requirements including O&M manuals, warranty management, training documentation, and as-built records.
• Strong understanding of health, safety, and environmental (HSE) policies, OSHA requirements, NFPA 70E, and LOTO procedures.
• Skilled in stakeholder management and Owner's Representative responsibilities within mission-critical environments.
• Skilled in coordinating multidisciplinary project teams and facilitating effective communication.
• Skilled in identifying operational risks, evaluating deficiencies, and implementing corrective action plans.
• Skilled in preparing executive reports, dashboards, and project documentation.
• Skilled at using Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Teams) and construction management platforms such as Procore, ACC/BIM 360, or equivalent.
• Ability to work independently while managing multiple priorities in fast-paced operational environments.
• Ability to analyze technical information and develop practical operational solutions.
• Ability to mentor junior personnel and support organizational development.
• Ability to leverage AI and emerging technologies to streamline workflows, optimize operational processes, and contribute to company-wide innovation.

PHYSICAL DEMANDS

The following physical demands must be met by the employee to successfully perform the essential functions of

this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential

functions.

While performing the duties of this job, the employee is:

• Frequently required to remain in a stationary position.
• Frequently moving through active data center and construction environments.
• Frequently navigating equipment rooms, mechanical spaces, and electrical areas.
• Frequently required to access various areas of the facility, including stairs and elevated platforms.
• Frequently operating computers, mobile devices, and communication equipment.
• On occasion, the employee may move equipment weighing up to 50 pounds.

TRAVEL REQUIREMENTS

• Assignment-based travel requirements may vary.
• Must have a valid driver’s license and the ability to rent vehicles.
• 75–100% travel across the U.S. unless assigned to an extended project (>6 months; typical assignments 9 months – 4 years).
• Ability to relocate within 1 – 3 months if required (when 100% travel isn’t supported).
• Effective May 7, 2025, and in accordance with U.S. federal regulations for domestic air travel, a valid REAL ID (or an acceptable alternative, such as a passport) is required for travel associated with this position.
• Travel is defined as physically leaving home on behalf of business activities including but not limited to client sites, meetings with other employees, meetings for business development purposes, running errands on behalf of the business, attending industry conferences, etc.
• Travel may involve transportation by car or plane depending on the destination and nature of the business
• needs.

CERTIFICATIONS & SAFETY

• OSHA 30-Hour Training for Construction and/or General Industry
• NFPA 70E Training for Construction and/or General Industry
• Ability to obtain client-required safety training and certifications
• Strict adherence to HSE, LOTO, and client operational safety protocols

EDUCATION / EXPERIENCE

Bachelor’s degree in engineering, construction management, or related discipline.

OR

Two years of hands-on experience supporting construction, commissioning, facility operations, mission

critical infrastructure, or related technical systems.

PLUS

Minimum of eight years of additional related experience in mission-critical construction, commissioning,

facility operations, turnover management, owner representation, or operational readiness.

Preferred experience includes:

• Data Center Operations
• Mission-Critical Construction
• Management
• Commissioning and Integrated Systems
• Testing
• Owner's Representation
• Operational Readiness and Turnover
• Planning
• Warranty and Deficiency Management
• Live-Site Construction and Facility
• Operations

Benefits

DLB Associates offers a very competitive benefits package; highlights include

• Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option)
• Flex spending accounts (FSA)
• Dental and vision plans
• Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26
• 401k with company match and self-directed brokerage account option
• PTO including additional paid time off during the last week of the year
• Company paid life insurance coverage for employees and their eligible dependents
• Short and long-term disability, AD&D coverage
• Professional development opportunities, tuition reimbursement and professional licensing assistance
• Paid parental leave after one year of employment

CO, CA, IL, NY, WA, and Washington DC residents only: In accordance with CO, CA, IL, NY, WA, and Washington DC law, the range provided is DLB's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location.

DLB Associates is an EEO/Affirmative Action Employer and participates in the E-Verify program with the Department of Homeland Security. We encourage diversity in our workforce.

Are you ready to challenge yourself and redefine standards in the AEC industry? Apply now and join our award-winning team!​

​NOTICE TO THIRD PARTY AGENCIES:

DLB does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to DLB in the absence of a signed Service Agreement where DLB has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of DLB and DLB will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.