About Entropico

Entropico is a global creative company that moves effortlessly between advertising and entertainment. We use bold ideas, strong storytelling and innovative technology to connect audiences and brands to culture. Entropico’s foundation is our positive and collaborative culture and our passion for pushing the boundaries of how brands tell stories. Innovation and agility are key to our success.

About the role

This is a freelance opportunity for a senior hybrid operator to join us as the vital link between our clients and our creative and production teams. We are looking for someone who can turn a brief into a fully realised project, and keep it on track from strategy through to delivery.

This isn't a traditional Account Management role. You'll get to dig into the details of every brief, becoming a genuine expert on each project, while thriving on variety. This role requires you to run multiple projects, timelines, budgets, and teams in parallel, and enjoy the momentum that comes with it.

We're after a true slashie: part Account Manager, part Project Manager, with working knowledge of Post Production. You'll move fluidly between strategic thinking on new briefs and the hands-on execution of multi-deliverable campaigns, primarily for our largest B2B client.

Project work spans digital campaigns, large-scale event content, and video production — from social-first design and animation through to anthem films and high-volume keynote content for US events.

At A Glance

Employment Type: Freelance

Engagement Dates: August - October 2026

Day Rate: Negotiable - please provide your day rate with your application.

Working Hours: Full-time / 5 days per week with an expectation of 40 working hours plus reasonable additional hours when required. Please note that this role requires frequent extended hours to accommodate global teams, including availability from 7am AEST into the evenings and/or weekend work during project crunch periods. We will work with the successful candidate to find a balance and provide flexibility where possible.

Responsibilities

Client Relationships

• Act as the primary point of contact for key accounts, building strong, lasting client relationships through excellent account planning and flawless campaign delivery.
• Join client presentations and negotiations, helping to secure new accounts and grow existing ones.
• Manage senior global stakeholders, overseeing approvals and expectations with confidence and clarity.

Project Management

• Lead cross-functional teams through the planning, execution, and delivery of campaign, retail, digital, brand activation, and creative production projects.
• Help staff up teams during busy periods and tight deadlines, ensuring the right people are in place to deliver.
• Solve problems creatively, balancing outstanding client support with uncompromising quality.

Financial Management

• Oversee project budgets, retainers, and forecasts to maintain profitability and cost-effectiveness.
• Manage invoicing, budget reconciliation, and freelancer timesheets and payments.

Business Development

• Partner with the business development team to craft compelling proposals and pitches for prospective clients.
• Spot new growth opportunities across existing accounts, identifying ways to expand our footprint across core disciplines.

Strategic Planning

• Drive strategic thinking on every campaign, ensuring work aligns with client objectives while pushing for creativity and innovation.

Team Collaboration

• Work closely across time zones, primarily with our Sydney-based Global Account Director and Senior Account Director, as well as our NYC team.

Experience & Skills

6+ years of agency or in-house experience. We're open to a range of backgrounds, as long as you have the relevant skillset and experience with the types of projects we manage.

Preference will be given to candidates with experience in B2B marketing, tech clients, start-ups, or digital and event content agencies.

• 5-8 years experience in account management or client services, creative advertising, marketing, content and/or production.
• B2B experience highly desirable.
• Knowledge of post production workflows, especially with design and animation. 
• Experience working in a global environment and navigating time-zone-based collaboration.
• Proven ability to manage high-volume content pipelines across multiple accounts and platforms.
• Comfort working across varied video formats (case studies, anthem films, live shoots) rather than a single video project type, since the role spans multiple video disciplines, not just one.
• Familiarity with AI-generated visual tools and how they integrate into a design/animation pipeline
• Understanding of how creative and content need to be adapted for social media and paid digital placements (formats, specs, platform best practices).
• Experience or comfort with high-volume content production under event deadlines, particularly for large-format/keynote presentation contexts.
• Sharp attention to detail, from strategic thinking through to flawless execution.
• High level of confidence managing senior stakeholders, including pushing back to protect the work when necessary.
• Working knowledge of the post-production lifecycle, from editing through to platform-specific asset delivery.
• Skilled at juggling multiple workstreams and time zones without missing a beat.
• An open, solutions-focused mindset towards workflow optimisation,  always looking to improve how work gets done,especially with AI.
• A calm, solutions-focused approach to shifting priorities and tight deadlines.

Desired: 

• Production experience highly desirable 
• Business, Marketing and Communication Degrees desirable not but required

At Entropico we -

• Thrive autonomously and in team scenarios.
• Work collaboratively with the other teams to ensure the output of work is always of the highest quality possible.
• Add value to all productions & processes & contribute to the business's overall success.
• Most importantly, act within the best interests of Entropico.

Project Work

We manage a wide range of work at Entropico but these are some examples of the types of projects you will be expected to work on. 

• Digital Campaigns: From creative direction to delivery of digital campaigns that will run across social media and paid digital placements. Primarily design and animation with AI-generated visuals.
• Events: Big screen, high-volume content development (multiple assets/screens) for keynote presentations at events in the US. 
• Video Projects: various video lead projects from Case Studies, Anthem Films, Shoots and heavy post-production.

Intentional Statement 

Entropico is intentional about hiring talent from all backgrounds. We’re committed to creating an inclusive workspace where everyone knows they belong. We encourage people from all walks of life to apply, especially those from historically marginalised and oppressed communities.

Why Work With Us?

• You’ll have the opportunity to work on what is set to be an exciting series of projects in 2026. Here’s a taste of what we do: https://entropico.com.au/
• We treat our freelancers and contractors as a fully-integrated part of the team, invited to collaborate with talented people & enjoy many of the benefits we offer.
• Our Alexandria Studio includes an oversized Studio, & is centrally located on the border of Redfern & Alexandria, right next to the South Eveleigh precinct.
• 100% free access to our EAP partners, Future Culture - carefully selected for their exceptional quality of psychologists, psychotherapists & coaches available to support you through the trickier parts of life.
• Complimentary daily coffees & beverages from our local cafe.
• Time Off in Lieu program.
• We are a creative and welcoming team that supports the whole person, not just the employee.