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About Jubilee Housing

The mission of Jubilee Housing is to build diverse, compassionate communities that create opportunities for everyone to thrive. Since 1973, Jubilee has worked to provide high quality affordable housing and holistic support to individuals and families in the Adams Morgan, Mount Pleasant and Columbia Heights neighborhoods of Washington D.C. Jubilee operates more than a dozen properties totaling over 500 homes and has an active development pipeline of new affordable housing, including D.C.’s first urban aquaponics and hydroponics farm located in the basement and rooftop of one of our buildings. Jubilee also offers robust programming for residents and community members as they pursue life goals.   

Jubilee’s Justice Housing® model is built on the principle of providing deeply affordable homes with onsite or nearby services located in neighborhoods where resources such as good schools, grocery stores, and public transportation are readily accessible. Jubilee is seeking individuals who want to work with us to ensure Justice Housing becomes a reality for all who need it. 

Position Description

The Resident Monitor works collectively amongst the reentry team to create a transformative community experience, where peers support one other and residents receive support and accountability in their reintegration journey. The resident monitor plays an integral role in providing oversight and accountability for all residents through direct support, service and resource coordination, as well as ensuring health and safety of facilities. Additionally, the resident monitor will foster a therapeutic environment and demonstrate pro-social modeling.

This position is supervised by the Program and Recovery Service Coordinator and works collaboratively as a member of the Reentry Housing and Services team.

Specific Duties

• Maintain quality, detailed resident engagement entries via the Resident Connect System
• Conduct substance abuse and alcohol testing according to program policy.
• Maintain a calm, friendly and cooperative atmosphere within the facility and participants to promote a clean, orderly and healthy environment at all times.
• Always maintain an efficient and professional demeanor.
• Conduct room checks to ensure residents are productively engaged.
• Observe, monitor and record resident medication distribution while maintaining confidential, accurate and timely records of medication.
• Complete timely, thorough incident reports per policy.
• Promptly and accurately report issues or concerns to the Program Coordinator.
• Transit daily emails to team staff regarding incidents during the assigned shift.
• Ensure the adherence of program rules on a consistent and fair basis. 
• Promptly respond to and manage crises according to guidelines established.
• Maintain professional relationships (boundaries) with residents while maintaining confidentiality of all parties.
• Participate in all scheduled meetings, staff development, and training as required.
• Provide back-up assistance to program team members as needed.
• Perform other duties as assigned which are deemed beneficial to the success of program participants.

Desired Qualifications

Justice-involved individuals are encouraged to apply. Personal experience returning from incarceration is highly valued by the organization and can be considered in lieu of other qualifications.

• Experience working with individuals who are or have been justice involved is preferred.
• Knowledge of trauma-informed systems of care.
• Interpersonal, engagement, organizational and time-management skills.
• Ability to maintain appropriate boundaries and awareness with individuals referred and serviced.
• Excellent interpersonal communication skills with the ability to interact with individuals of varying ethic, social or economic backgrounds.
• Ability to effectively solve problems and carry out responsibilities independently.
• Possess excellent organizational skills, initiative and follow through.
• Ability to support the organization’s mission and philosophy and demonstrate sensitivity to cultural diversity and organizational harmony.
• Self-directed and flexible with the ability to meet the needs of the program and residents (must be able to work a flexible schedule to include attending mandatory resident meetings/groups).
• Proficient in the use of computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, and email and/or database software necessary to perform work assignments.
• Strong documentation skills, decision making skills, people skills, conflict resolution skills, and integrity.
• Ability to work and communicate effectively and professionally with others via telephone, email and text.
• Ability to use an online meeting platform (when required) and be able and willing to learn about technology as necessary.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform their essential duties and responsibilities

• Use of a computer, to sit, use hands, use tools or controls, and talk or hear.
• To stand, walk, stoop, kneel or crouch and lift and/or move up to 10 pounds.
• Ability to work evenings as required based on individual needs.
• Ability to receive and respond to calls, text and/or emails after hours regarding crisis resolution.

Benefits

Benefits include health, vision, and dental insurance, STD, LTD, and Life insurances, paid vacation, sick leave, holidays, transportation stipend and a 403b matched contribution retirement plan.

Background Check and Drug Screening

Finalist(s) for this position will be subject to a drug screening and will be required to consent to a pre-employment background check, to include employment and education verifications, as a condition of employment.

Background check and drug test results do not automatically preclude you from being considered for employment. We recognize that each candidate's circumstances may differ, and we evaluate all aspects of your application and qualifications before making a final decision.

Reference Checks

Please be prepared to provide 3 professional references if you are selected for this role.

Jubilee Housing is an Equal Opportunity Employer