Job Title: Property Manager

Business Unit: Investment Services

Reports To: Managing Director

Location: Columbus, Ohio

Role Type: Salary, Full-Time

The Property Manager is responsible for the overall management and operational performance of a portfolio of high-quality assets within an assigned region. Responsibilities include managing tenant and vendor relationships, overseeing property operations and capital projects, preparing budgets and financial analyses, conducting site inspections, and ensuring a best-in-class tenant and ownership experience.

This role requires a proactive, detail-oriented professional with strong organizational, financial, and communication skills who can effectively manage multiple priorities while collaborating across internal and external stakeholders.

What You Will Do

Property Management:

• Full ownership and day-to-day responsibility for an assigned portfolio of retail, industrial, and office assets across the southeast
• Develop and maintain strong relationships with tenants, vendors, ownership groups, and internal teams
• Negotiate, execute, and manage annual service contracts and vendor agreements
• Conduct regular site visits and quarterly property inspections to evaluate asset condition, curb appeal, safety compliance, and operational performance while managing G&A expenses
• Bid, review, recommend approval for, and oversee maintenance repairs and capital expenditure projects
• Accurately review and approve invoices, payables, and project costs within approval authority limits
• Review leases, REAs, OEA agreements, and governing documents to determine landlord and tenant responsibilities and shared cost structures
• Manage tenant service requests, rent collection, roof leaks, after-hours emergencies, and work order completion in a timely and professional manner
• Create scopes of work, track project progress, and ensure timely close-out of maintenance and capital projects
• Oversee onboarding and transition of newly acquired properties into the portfolio
• Assist with agreements, easements, utility coordination, and other third-party property-related requests

Financial:

• Assist in the preparation and management of annual operating budgets, capital budgets, and financial forecasts
• Review monthly financial reports, variance reports, rent collections, and operating expenses for assigned properties
• Partner with Accounting to review CAM reconciliations, insurance allocations, tax recoveries, and tenant escrows
• Monitor property financial performance
• Provide recommendations for capital repair and replacement planning based on inspections, vendor proposals, and property conditions

Tenant Relations & Lease Administration:

• Develop strong tenant relationships through regular communication and property visits
• Conduct tenant interviews and property touchpoints to evaluate operational performance and tenant satisfaction
• Administer and enforce lease provisions while coordinating with Asset Management as needed
• Review lease abstracts, commencement letters, possession documentation, and tenant correspondence for accuracy
• Collaborate with Leasing on tenant turnover, move-ins, expansions, renewals, and move-out coordination

Who You Are

• 3+ years of commercial property management experience, preferably within retail, shopping center, industrial, or office assets
• Experience overseeing multi-property portfolios and interacting directly with tenants and vendors
• Bachelor’s degree preferred
• Strong understanding of commercial leases, CAM reconciliations, budgeting, and property operations
• Experience with Yardi and Microsoft Office