About the role

As a Scale House Attendant, you will serve as one of the first points of contact for customers entering and exiting our facility. This role is responsible for supporting daily operations by processing customer transactions, maintaining accurate records, assisting customers, and working closely with the Office Manager and yard team to ensure a positive customer experience. We are looking for someone who is reliable, organized, customer-focused, and committed to our Fast, Accurate, and Friendly approach to service.

What you'll do

• Greet customers professionally and provide outstanding customer service
• Assist customers with questions regarding materials, procedures, and transactions
• Process customer transactions and maintain accurate records
• Enter information into company systems accurately and efficiently
• File and organize paperwork and daily documentation
• Support reporting and recordkeeping activities
• Communicate effectively with office staff and yard personnel
• Help maintain efficient customer flow throughout the facility
• Assist with office projects and administrative tasks as needed
• Support company safety initiatives and follow company policies and procedures
• Maintain confidentiality and professionalism in all interactions
• Assist other departments when business needs require support

Qualifications

• Strong customer service and communication skills
• Ability to multitask and prioritize responsibilities in a fast-paced environment
• Basic computer and office software proficiency
• Strong attention to detail and accuracy
• Ability to maintain confidentiality and professionalism
• Previous office, cashier, customer service, or scale operation experience preferred
• Reliable, organized, and team-oriented
• Ability to work effectively with customers, coworkers, and management
• Commitment to providing a positive customer experience and supporting company goals

Why Sutton Salvage

At Sutton Salvage LLC, we value our employees and strive to maintain a workplace where individuals feel respected, supported, and appreciated. As a growing business, we understand the importance of maintaining clear expectations, reliable operations, and a professional work environment while continuing to support our team members, customers, and community.

We are committed to operating a clean, organized, and successful yard while producing high quality scrap, protecting the environment, following applicable laws and regulations, and maintaining strong operational standards across all areas of the business.

We also offer a benefits package designed to support our employees both on and off the job:

• Medical
• Dental
• 401 (k)
• Paid Vacation Accrual
• Personal Leave Accrual

Schedule

• Full-time position
• Monday through Friday
• 7:45 a.m. to 4:00 p.m.

Compensation Structure:

$20.00–$22.00 per hour, DOE

About Sutton Salvage

Sutton Salvage is a family owned scrap metal recycling facility that has proudly served the Lewis Clark Valley and surrounding communities since 1974. For two generations, we have provided responsible recycling services while maintaining a strong commitment to customer service, environmental stewardship, safety, and operational excellence.

Our mission is to serve our customers, community, and environment through safe, responsible recycling practices while providing exceptional service and fair value. We take pride in doing the job right, maintaining organized operations, and producing quality work every day. We believe in treating employees, customers, vendors, and community members with respect and professionalism, fostering a family oriented culture where teamwork and mutual support drive our success.

Integrity is at the core of everything we do. We operate safely, ethically, and responsibly while taking ownership of our decisions and actions. Every employee plays an important role in the customer experience and is expected to contribute to a workplace that is Fast, Accurate, and Friendly. Whether assisting a customer, supporting a coworker, or maintaining our facilities, we are committed to providing exceptional service while protecting the environment and strengthening the communities we serve.