Summary

The Enterprise Systems Analyst (ERP & Business Systems) plays a critical role in the implementation,

optimization, and ongoing evolution of Toho International’s enterprise technology landscape. This

position is primarily focused on ERP and core business systems, serving as a bridge between Finance,

Operations, IT, and external vendors.

Reporting to the Director of IT & Workplace Operations, this role owns requirements gathering, system

analysis, testing, and project execution for ERP and related enterprise platforms that support financial

reporting, operational workflows, and compliance (including J-SOX requirements).

While the role provides limited hands-on IT support to ensure continuity, the majority of responsibilities

are centered on business systems analysis, ERP implementation, integrations, and cross-functional

project delivery, rather than traditional desktop or help desk support. Experience supporting cloud-based

ERP platforms, particularly NetSuite is a strong plus, as the organization continues to mature its finance

and operational systems

What you’ll do

ERP, Systems Analysis & Project Delivery

• Lead and support ERP implementations, enhancements, upgrades, and module rollouts in partnership with Finance, Operations, and external vendors.
• Facilitate requirements gathering sessions with business stakeholders to document functional, technical, reporting, and control requirements.
• Translate business needs into system specifications, workflows, configurations, and integration requirements.
• Serve as a primary liaison between business teams, IT, and ERP vendors or implementation partners.
• Support ERP configuration related to workflows, data structures, user roles, and access controls.
• Prepare and execute test plans, test cases, and user acceptance testing (UAT) for ERP and enterprise system changes.
• Support data validation, reconciliation, and issue resolution during implementations, upgrades, and integrations.
• Maintain detailed system documentation, process maps, configuration records, and standard operating procedures.
• Support audit and compliance activities by validating system controls, access permissions, and data integrity in alignment with J-SOX requirements.
• Experience supporting or contributing to NetSuite implementations, enhancements, or integrations, including modules supporting financials, procurement, inventory, or reporting.

Enterprise Systems, Integrations & Optimization

• Support and optimize enterprise platforms including ERP, HRIS, eCommerce, identity management, and workflow automation tools.
• Assist with system integrations, data flows, APIs, and middleware connections between ERP and downstream/upstream systems.
• Monitor system usage, performance, and adoption metrics; recommend improvements to efficiency, scalability, and data quality.
• Contribute analysis and recommendations to the IT roadmap and enterprise systems strategy.
• Support change management, training, and documentation related to enterprise system enhancements.

Limited IT Operations & End-User Support

• Provide limited hands-on support for macOS and Windows environments to maintain operational continuity.
• Assist with onboarding/offboarding tasks and office technology needs on an exception basis.
• Coordinate with Managed Service Provider (MSP) partners for routine operational support and escalations.
• Provide on-site support for events or production activities in the LA office as needed.

What you’ll have

• 7+ years of IT experience including direct, hands-on involvement in ERP implementations, requirements gathering, testing, and enterprise system projects; and 2–4 years of experience in IT support, systems administration, or systems analysis roles.
• Demonstrated experience analyzing business processes and translating them into system or workflow requirements.
• Experience supporting ERP systems used for finance and operations (e.g., general ledger, purchasing, invoicing, inventory, reporting).
• Experience supporting UAT, data validation, integrations, or system enhancements.
• Ability to document technical requirements, process maps, and system configurations.
• Strong troubleshooting and analytical skills across systems, data, and integrations.
• Understanding of cybersecurity fundamentals, access controls, and data protection best practices.
• Experience with NetSuite ERP in a production environment, either during implementation, post-go-live optimization, or ongoing system enhancement is a strong plus.
• Hands-on experience with NetSuite ERP (implementation support, configuration, reporting, integrations, or UAT) is strongly preferred.

Platform & Tool Experience

Core ERP & Enterprise Systems

• Hands-on experience supporting or implementing ERP platforms in production environments (e.g., NetSuite or similar cloud-based ERP systems).
• Experience working with ERP vendors or implementation partners.
• Familiarity with NetSuite modules supporting finance and operations (such as General Ledger, Accounts Payable/Receivable, Purchasing, Inventory, or Reporting) is a strong plus.
• Experience supporting ERP systems in audit-sensitive or regulated environments (SOX or J-SOX preferred).

Systems Analysis, Integrations & Data

• Experience with requirements documentation, functional specifications, and process mapping.
• Familiarity with system integrations, APIs, middleware, or automation tools.
• Experience supporting data validation, reconciliation, and reporting workflows.

IT Operations & End-User Platforms (Secondary)

• Working knowledge of macOS and Windows environments.
• Familiarity with Azure Entra ID, Intune, SSO, Microsoft 365, and modern SaaS ecosystems.
• Experience with collaboration and creative-industry tools (e.g., Google Workspace, Slack, Adobe CC, project management platforms) is a plus.

Why Join Us?

Shape Global Fandom: At Toho International and GKIDS, we blend iconic storytelling with modern eCommerce, theatrical distribution, and digital strategies to deliver unforgettable experiences to fans around the world. From Godzilla to award-winning animated films and beloved anime titles, you’ll help bring legendary stories to life for new and future generations.

Create, Collaborate, Grow: You’ll work in a tight-knit, creative, and highly collaborative team where your ideas and impact matter. Innovation is encouraged and expected.

Grow with Us: As we expand our global reach and capabilities, you’ll find opportunities to grow your career, build new skills, and shape systems that scale with us.

We Take Care of Our People: We offer competitive pay, 401(k) matching, generous time off, paid parental leave, and a benefits package designed to support your whole self at work and beyond.

Toho International, Inc. is the U.S. subsidiary of Toho Company, Limited, a premier Japanese entertainment studio and global leader in film, television, and theater. The company manages and expands Toho’s renowned intellectual property portfolio in the United States, including the iconic Godzilla brand, while supporting distribution, licensing, consumer products, and new business initiatives. Together with GKIDS, an acclaimed distributor of award-winning animated films from around the world, we bring globally celebrated entertainment to audiences across North America.

We are storytellers, world-builders, and curators of culture. From legendary characters to groundbreaking animated films, we bring bold, imaginative stories from Japan and around the globe to audiences everywhere through film, consumer products, and e-commerce. Together, we champion artistry, celebrate fandom, and build unforgettable worlds that extend far beyond the screen.