Vendor & Purchase Order Support

$23/hour | Full-time | Hybrid in Sunset Park, Brooklyn | Through December 2026

Help keep thousands of uncommon products moving during our busiest time of year.

We're looking for Seasonal E-Commerce Operations Associates to support our Merchant Operations team through the holiday season. You'll work directly with our vendors to place and track purchase orders, follow up on shipments, resolve order and inventory issues, and make sure information stays accurate and up to date.

If you have experience in e-commerce, retail operations, purchasing, order management, vendor support, inventory, logistics, or customer operations, this could be a role for you.

What You'll Do

* Place purchase orders and follow up with vendors on confirmations, inventory, tracking, and invoices

* Communicate with vendors by phone and email to answer questions and resolve issues

* Track orders and help make sure products arrive when and where they're supposed to

* Maintain accurate information on product availability, costs, reorders, and vendor communications

* Troubleshoot shipping, inventory, and order issues and help identify solutions

* Work across multiple systems to keep orders and information moving

* Partner with our Merchandising, Customer Service, and Warehouse teams during our busy holiday season

* Jump in on other Merchant Operations projects when needed

What We're Looking For

You don't need to have done this exact job before. We're looking for someone who has experience in a fast-moving retail, e-commerce, purchasing, logistics, inventory, vendor support, or customer operations environment and can learn quickly.

You'll likely do well in this role if you:

* Have experience working with orders, inventory, vendors, customers, or shipping

* Are extremely organized and detail-oriented

* Are comfortable following up with people by phone and email

* Can manage multiple priorities without losing track of the details

* Enjoy figuring out what went wrong and finding a solution

* Are comfortable working in Excel and learning new systems

* Pick up technology quickly and aren't intimidated by having several systems open at once

* Can work independently while also being part of a collaborative team

Nice to have, but not required:

* Experience with purchase orders or vendor management

* E-commerce or retail operations experience

* Zendesk or another ticketing/customer service platform

* Experience with Excel formulas, VLOOKUPs/XLOOKUPs, or PivotTables

* Experience with an ERP, inventory management, order management, or purchasing system

What This Job Is Really Like

Holiday season at Uncommon Goods moves quickly. One minute you may be following up with a vendor about a late shipment, and the next you're investigating an inventory discrepancy or updating a purchase order.

There will be a lot happening at once.

If you're someone who likes solving problems, staying organized, learning new systems, and getting things across the finish line, you'll probably enjoy this role.

What You'll Gain

You'll get hands-on experience with:

* E-commerce and retail operations

* Purchase orders and inventory

* Vendor relationships

* Shipping and order management

* Troubleshooting and problem-solving

* Cross-functional work with Merchandising, Customer Service, and Warehouse teams

Seasonal Perks

* 40% employee discount

* Casual dress

* Open Book financial transparency

* Collaborative, supportive team

* The opportunity to make a meaningful impact during our busiest season

Everyone Is Welcome Here

At Uncommon Goods, we believe we're all out of the ordinary. That's why we're committed to making diversity, inclusion, equity, and belonging part of everything we do. We strive to make significant changes to our business, from how we source our products to how we build and cultivate our team, so we can be everyone's favorite place to work.

We are an equal opportunity employer. If you would like to request an accommodation during the application process, please email [people@uncommongoods.com](mailto:people@uncommongoods.com).

About Uncommon Goods

Uncommon Goods partners with independent makers and small businesses to offer a wide and constantly evolving assortment of original, creative products.­ 

We are built on better business practices and committed to having a positive impact. Learn more here.  

The best part of Uncommon Goods is us—our team. We've been around for over 20 years because of all the wonderful people who make UG the one-of-a-kind company it is. 

Learn more about our products, B Corp certification, guiding principles, Better to Give program, and team members you might be working with. Listen to the story of Uncommon Goods from our Founder and CEO here and here.