Who We Are

At Framework, we believe the time has come for products that are designed to last. Founded in San Francisco in 2020, our mission is to remake Consumer Electronics to respect people and the planet.

We've started with two award-winning products, the Framework Laptop 13 and 16. Our laptops are thin, light, high-performance notebooks that are easy to upgrade, repair, and customize. Alongside this, we've launched the Framework Marketplace to enable an ecosystem of parts and modules.

In 2025, we added two new products to our lineup: The Framework Laptop 12, a 2-in-1 convertible with a 12.2" touchscreen and stylus support, and our first non-laptop product, the highly customizable and powerful Framework Desktop, a compact system for gamers and ML enthusiasts.

We've seen a fantastic reception to both of our laptops from customers and reviewers from outlets like Linus Tech Tips, Ars Technica, and multiple Wirecutter reviews (including a recommendation among the best Windows Ultrabooks of 2024), along with making TIME's Best Inventions lists in 2021 and 2023. As a company, we were #35 on Fast Company's Most Innovative Companies of 2022.

We come from successful consumer electronics startups including the founding team of Oculus, and have closed multiple rounds of funding to fuel our roadmap. Even better (and maybe unusually for an early stage startup), we're in a financially healthy position going forward off of our product revenue. We care deeply about building a diverse and inclusive team, and we hope you do too!

The Position

We are looking for a Logistics Coordinator who is excited to take on the challenges that come with delivering innovative and modular products to customers worldwide, while also staying true to our commitment to respect both people and our planet. This role includes supporting global fulfillment efforts as well as developing processes that support our internal team and our customers as we scale and expand into new regions. As a member of the Logistics Team, you will handle some of the critical “last touch” movements before our products reach our customers’ hands, and you will have a high level of influence on the consumer experience as well as our internal logistics practices and initiatives going forward.

This is a full-time hybrid position in Taiwan, with up to 10% travel required (when travel is reasonable). We have an office in XinYi Dist that you can work from.

What You'll Do

• Manage inbound inventory, corresponding with suppliers and 3PLs, booking freight, recording inventory movements in ERP both while in transit and upon receipt
• Support both D2C order fulfillment activity in TW and overseas as needed
• Manage and resolve fulfillment errors, determining root cause, and overseeing corrective action
• Contribute to the development of processes and workflows that align with overall fulfillment strategy
• Monitor and maintain transactional records to keep our ERP up-to-date and the source of truth for the company (e.g. inventory, receipts, fulfillments, returns, etc.)
• Support with inventory counts, analysis, and shared inventory snapshot reporting
• Perform Inventory reporting that summarizes counts, discrepancies and other useful data for inventory reconciliation
• Collaborate with cross functional teams, such as Supply Chain, Finance, and Customer Operations to keep daily operations running smoothly
• Identify and support with implementing automation and integration opportunities within company operations
• Provide operational support with new products, markets and partner implementations

What You Need

• Excellent communication skills, with fluency in Mandarin and English
• Familiarity with Supply Chain/International Trade processes (e.g. inventory planning, warehouse management) 1–3 years of professional experience
• Experience in E-commerce based fulfillment and logistics
• Working knowledge of Google Workspace, relational databases and ERP systems (e.g. SAP or Netsuite)
• Experience booking and managing freight shipments
• Strong analytical mind with enthusiasm for problem-solving

What's Nice to Have

• Familiarity with reverse logistics and returns processes for D2C e-commerce
• Experience in customs clearance, tariffs, and duties
• Familiarity with manufacturing postponement and packout
• Experience in data mining, analysis and reporting
• Experience in B2B based fulfillment and logistics

What You'll Love

• Competitive salary, equity, and health benefits
• Paid company holidays plus 20 PTO days per year
• Paid Parental Leave
• Annual Health Checks
• Flexible work hours and locations, including every other Monday off!
• The chance to work at a startup that is making a positive social and environmental impact

Equal Opportunity

We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require an accommodation to participate in the application or interview process, please let us know by reaching out to accommodations@frame.work.