About Us 

FreeWorld is a fully remote, tech-enabled, nonprofit organization in the US that helps individuals affected by the justice system obtain high-income careers to end the cycle of recidivism and generational poverty brought on by our country's mass incarceration problem. 

Each FreeWorld team member is incredibly passionate about what we do and cares deeply for our program participants (called Free Agents) and our team. All applicants should share our passion for the mission and truly believe that everyone deserves a real second chance!

Our Mission        ‍

FreeWorld’s mission is to end recidivism and generational poverty by:

• Placing returning citizens into high-wage careers at scale.

• Embracing technology and automation to expand our reach.

• Developing a self-sustaining revenue model to accelerate our growth. 

• Investing in our team and maintaining a culture of honesty, vulnerability, and trust. 

• Creating systemic change by leveraging our deep layers of graduate data in partnership with the Criminal Justice System to become the Gold Standard for re-entry.

Job Overview

Role Type: Full-time, Salaried, Non-Exempt

Location: US, 100% Remote (Must reside in the US)

Compensation: DOE, Targeting 40K - 55K 

Education: High School Degree or Equivalent Skills 

Experience: We seek skills; Tenure or title not required. 

Sponsorship Available: No, must be authorized to work in the US

Top Skills: 

• Fostering Partnerships - Working to create and sustain important partnerships vital to the mission of FreeWorld - both with program participants and program partners

• Strong Communication - Effectively communicating with a diverse group of individuals  

• Project Management - Moving projects from ambiguity to execution within deadlines

• Problem-Solving - Thinking critically and showing excellent judgment autonomously to meet goals and outcomes

About the Role

FreeWorld is seeking a full-time Recruitment Associate (RA) to support FreeWorld’s Recruitment and Program Partnerships department and help expand the reach of FreeWorld’s program. 

The Recruitment Associate will work directly with the Recruitment and Program Partnerships Manager to: 

1. Support FreeWorld’s recruitment and outreach efforts by engaging with prospective participants (in person and online) as well as program partners. 

2. Support Free Agents in the application stage of the program - Lead outreach efforts and provide coaching and assistance to individuals who are deciding if FreeWorld is right for them and their career goals 

3. Provide support to our Documents as a Service program  
   
   

You may be right for this role if:

• You’re passionate about giving justice-impacted individuals a legitimate chance.

• You’re energized by the idea of joining a rapidly scaling organization that thrives on moving fast and pivoting quickly. 

• You enjoy engaging with people to create partnerships that provide program support. 

This is not the right role if:

• You dislike change. We tackle growth head-on and full speed ahead. We try something, we fail, we pivot, we plow forward, and then we do it all again. 

• You have difficulty engaging with strangers. As a member of the Recruitment Team, you will need to be approachable and communicate with a diverse range of people and agencies. If you prefer to stay quiet and keep your head down, this role is not a good fit.

• You need a high level of manager oversight. We put a lot of trust and confidence in our team and encourage innovation and autonomy. Our managers are coaches and supporters. If you need daily 1:1 meetings and strict oversight we won’t be a good fit. 

What you’ll do (Core Responsibilities)

• Support efforts to recruit justice-impacted individuals to FreeWorld, using a range of approaches to make our target population aware of and excited about FreeWorld’s CDL training program.

• Provide front-line support (via phone, text, and email) when FreeWorld applicants need assistance during the application process.

• Travel to existing and future FreeWorld service areas to engage with Free Agents, drive recruitment efforts, and perform outreach to local partners. We currently operate primarily in CA, TX, CO, NJ, AZ, & NV. 

• Be dependable, resourceful, and professional at all times. Always provide prompt follow-up  and respond quickly to team members and Free Agents

• Show patience and resolve in stressful situations and have empathy at all times

• Support the launch efforts of our Documents as a Service program, which entails packaging our vital records solution (Social Security card, License, Birth Certificate, etc.) as a product and sharing it with other organizations.

• Build a network of partnerships to support recruitment and program operations in each FreeWorld location, beginning with Las Vegas and Phoenix, and maintain relationships with program partners through consistent communication and collaborative engagement 

• Communicate effectively with all types of individuals regardless of personal beliefs. Partners may include nonprofits, support groups, government entities, parole offices, and more

• Work with management to gather data to drive effective, innovative, program improvements and enhance the experience of our Free Agents and program partners.

Objectives and Expected Outcomes

• Gain a thorough understanding of FreeWorld, reentry services, the trucking industry, and relevant regulation changes or trends that may affect Free Agents. 

• Build out the Program Updates (newsletter) distribution list to 300+ active recipients.

• Increase enrollments in targeted areas by 200% within 6 months.

• 200% increase in total enrollments year over year in 2025.  

• Increase FreeWorld's social media presence by developing digital marketing campaigns and posting schedules.  

• Launch the Documents as a Service Program in Q4 2024. 

What you’ll have (Minimum Qualifications)  

• You have a connection to our mission and values: Our values resonate with you and you hold a strong belief that everyone deserves a second chance.

• You’re a fast learner with a growth mindset: You’re energized by having room to try, fail, and learn. You love getting and giving feedback and believe that constructive, honest, feedback is necessary for success. 

• You enjoy engaging with others: You are willing to reach out to meet new people, and the thought of sharing our mission with others excites you. 

• You’re a problem-solving pro: When you find a problem, you fix it. You excel when you have the autonomy to test and evaluate solutions on your own and then report back your findings.

• You do remote work well: You are tech-savvy and can navigate the challenges of remote work while staying focused and connecting with colleagues along the way. 

• You have a good internet connection: You have High-speed cable internet or better with a minimum dedicated* speed of 100Mbps download and 10Mbps upload (*You will need higher speeds if you share your connection).

Bonus Points if… (Preferred Qualifications)  ‍‍

• You have been personally impacted by the criminal legal system. A criminal record is preferred, but not required.

• You have experience working in a customer service or relationship management position

• You have experience designing and developing marketing materials, communications, and online campaigns.

• You used Slack, Asana, and Zendesk in previous roles.

• You have worked remotely in a tech startup or nonprofit 

Hiring Process

1. Read our FreeWorld Culture FAQ and our FreeWorld Company Values, and if you still think you are a fit… 

2. Submit an application with a cover letter and LinkedIn link (if available). If your qualifications are a match…  

3. We have a 15-minute introductory Zoom call. If we love each other, then…

4. You complete a brief task related to the role (such as submitting a work sample).  

5. You meet 1:1 with a member of management for one hour to discuss your previous experiences and career goals.

6. You meet with a few additional team members for a 30-minute (each) focused interview.  

7. Last but not least, we talk to a few of the folks you worked with, and if all goes well, we agree on terms.

Compensation and Benefits

This is a full-time, non-exempt position. Compensation is based on experience, but we are targeting the range provided below.

FreeWorld is dedicated to caring for our team. For an up-to-date list of employee benefits, view our 2024 FreeWorld Benefits. A few key benefits are listed below:

• Remote work flexibility

• Team-centric, safe, culture of honesty, vulnerability, & trust!

• Awesome Health & Disability Insurance: (medical, dental, vision, mental health)  

• Financial Health: 401k & High-Yield Savings Account 

• Employee Development: (Quarterly Wellness Stipend, Paid Professional Development, and more) 

• Incredible Work-Life Balance: (Unlimited PTO, 14+ paid holidays, & paid parental leave)

• Creating tremendous impact at scale!