About The Role

As a Telehealth Practitioner within Fresh Health, you’ll lead virtual clinical care (synchronous video) across our preventative programs. You will conduct comprehensive assessments, prescribe within scope, and support patients to make informed, empowered decisions about their health.

You’ll be a trusted clinical partner in a rapidly growing area of healthcare, balancing caution and compassion to help patients achieve meaningful, sustainable outcomes.

This role is central to Fresh Health’s mission: lifting the standard of hybrid care through safe practice, strong governance, and a deeply human approach.

What You'll Do

Clinical Care & Consultations

• Conduct safe, ethical real-time telehealth consultations within the Fresh Clinics App, aligned with AHPRA, TGA, and Medical Board of Australia guidelines.
• Provide holistic assessments across metabolic health (weight management), women’s health, and dermatology (hair loss).
• Screen meticulously for red flags, contraindications, medication risks, and psychosocial considerations (including Body Dysmorphia screening where relevant).
• Manage sensitive or complex presentations with empathy and clarity.
• Provide evidence-based counselling and health education tailored to each patient.

Prescribing & Clinical Decision-Making

• Prescribe Schedule 4 medicines responsibly in accordance with state-based Poisons legislation and antibiotic/antiviral stewardship principles.
• Make sound clinical judgements about when to treat, when to pause, and when to escalate to face-to-face care.
• Ensure prescribing decisions reflect long-term patient wellbeing, not short-term fixes.

Informed Consent & Patient Experience

• Provide clear, jargon-free explanations of risks, benefits, alternatives, and lifestyle considerations.
• Support patients to make informed decisions without pressure or sales influence.
• Empower patients to take control of their health with compassionate, proactive guidance.

Documentation & Governance

• Maintain accurate, audit-ready clinical notes aligned with Fresh’s clinical governance framework.
• Contribute to case reviews, audits, and continuous improvement initiatives.
• Identify safety trends, program improvements, and clinical insights to help shape Fresh Health’s roadmap.

About You

You’re a values-led clinician who wants to make a meaningful difference. You combine clinical excellence with warmth, empathy, and strong ethical judgement. You are confident balancing autonomy with safety and want to be part of a team that raises the standard of virtual preventative healthcare in Australia.

You’ll bring:

• AHPRA-registered, unrestricted as either:
• • Medical Practitioner (General or Specialist Registration); or
  • Nurse Practitioner (Endorsed).
• 2+ years post-registration experience.
• Experience in primary care, women’s health, metabolic health, chronic disease management, or dermatology.
• Strong working knowledge of MBA Telehealth Guidelines and safe prescribing principles.
• High comfort with digital health platforms and remote clinical workflows.
• A communication style that is warm, clear, and culturally aware.
• Deep respect for patient autonomy and long-term health outcomes.

Bonus if you have:

• Specific training in obesity management or metabolic health (e.g., SCOPE certification).
• Experience in women’s health, contraception, fertility, or hormonal conditions.
• Background in dermatology or hair restoration treatments.
• Prior tele-health or virtual care experience.

Why Join Fresh Health?

• A model that puts people first We prioritise patient safety, trust, and long-term wellbeing over volume.
• Flexible & remote-first Work from anywhere in Australia with scheduling designed to support balance and lifestyle.
• Clinical support & peer network You’ll be backed by:
• In-house clinical leadership.
• A supportive NP/Dr community (Slack channels, peer reviews).
• Regular case reviews and ongoing learning.
• Strong governance frameworks that set you up for success.

What Success Looks Like

• Patients feel informed, empowered, and supported, not rushed or judged.
• Clinical decisions are clear, defensible, and aligned with best practice.
• Records are meticulous, compliant, and governance-ready.
• Patients experience continuity and consistency in their preventative care.
• You help shape the evolution of Fresh Health’s clinical programs through insight and leadership.

Apply Now

If you want to shape the future of preventative healthcare in Australia and deliver safe, ethical, patient-first virtual care, we’d love to meet you!

Help shape the future of Hybrid Healthcare

Our model is simple: clinical safety + proactive care + genuine human connection.

We believe people deserve healthcare that is personalised, stigma-free, and free from judgement. Equally, we believe clinicians deserve the systems, governance, and support to deliver that care with confidence.

You’ll be joining a team that puts long-term outcomes first and is passionate about ensuring thoughtful, preventative healthcare is done well.

Founded in 2018, Fresh Clinics is backed by world-class technology, gold-standard compliance infrastructure and an inspiring community of 2000+ nurse entrepreneurs, we’ve grown into one of Australia’s fastest scaling health-tech companies, and a Deloitte Tech Fast 50 finalist for the past three years.