Friendly House, Inc., is a 501(c) 3 non-profit agency located in Phoenix, Arizona whose primary function is to provide a variety of educational and social service programming aimed at addressing the needs of low-income individuals and families, vulnerable populations and diverse communities. Additionally, Friendly House operates a charter school, Academia del Pueblo, with the mission to provide an academic environment which promotes a culture of high expectations to students from diverse cultures. Friendly House was organized in 1920 as the Phoenix Americanization Committee by a group of Phoenix citizens with the assistance of the United States Department of Education. In our 100-year history, the work of Friendly House has resulted in building resilient communities that are helping to spur economic development, stabilize neighborhoods and revitalize our city.

Job Qualifications:

• Minimum High School diploma or equivalent
• At least 1 year of social services case management and facilitation. An equivalent combination of education and experience will be considered.
• Possession a valid Driver’s License and reliable transportation.
• Ability to obtain an (IVP) “Identity Verified Print” Fingerprint Clearance Card.
• Fluency in both Spanish and English
• Flexibility to work evenings and weekends as required by program needs.

Preferred Qualifications:

• Bachelor’s degree in social work, public health, or related field. 
• Certifications in curricula such as Active Parenting, Active Parenting of Teens, Families in Action, Catch My Breath, Youth 360rx, and Adults 360rx.
• Experience in facilitating both youth and adult prevention programs.
• Proficiency in event planning.
• Strong communication, interpersonal, and organization skills.
• Strong public speaking skills, with a talent for engaging with diverse audiences.
• Proficiency in Microsoft Office Suite, particularly Word, Excel, PowerPoint, SharePoint.

Responsibilities:

• Fulfill mandatory curricula training requirements and engage in additional professional development opportunities, subject to supervisor approval.
• Perform various tasks including answering phones, filing enrollment forms and surveys, and managing office and program supplies.
• Deliver classes and workshops at school and community-based settings.
• Organize three community resource fairs, including planning, logistics, vendor coordination, promotion, and on-site management, to ensure successful and impactful events.
• Collaborate closely with the program evaluator (Wellington), ensuring timely submission of surveys and reviewing monthly survey logs for accuracy.
• Enter data into Friendly House's internal database and the funder's database in a timely manner, ensuring accuracy and completeness of information.
• Safeguard confidential documents by securely storing them in a locked cabinet.
• Establish new partnerships and nurture existing relationships with community partners, coordinating with them to optimize program delivery timelines.
• Attend community stakeholder meetings, events, and workshops to expand program outreach and network.
• Monitor participant numbers to meet the program goals outlined in the grant.
• Assist in the preparation and submission of monthly, quarterly, and annual reports.
• Performs other duties as assigned by the Prevention Services Supervisor.