Operations Director – Real Estate

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Overview

We are seeking an experienced and highly organized Operations Director – Real Estate, based in Chennai, to manage the administrative, financial, and operational workflows across our growing portfolio of leased and owned real estate assets. This role acts as a strategic and operational extension of the Senior Vice President, Real Estate, and will serve as the primary liaison with cross-functional teams, including Finance, Construction, and Facilities.

A successful candidate will bring strong administrative discipline, experience in real estate accounting, and an ability to implement scalable systems and workflows. The role requires a high degree of precision, confidentiality, and the ability to manage multiple, concurrent real estate projects.

Essential Duties and Responsibilities:

1. Administrative Operations & Document Control

  • Manage all documentation associated with leased and owned properties, including contracts, permits, and utility accounts.

  • Establish a centralized document control system with version tracking and easy retrieval protocols.

  • Maintain detailed records to support audits, renewals, and compliance monitoring.

2. Financial Oversight & Real Estate Accounting

  • Monitor all operational outflows related to real estate assets, including large utility cost centers. 

  • Partner with Finance to manage payables, receivables, accruals, and reconciliation for property operations.

  • Track project-based capital expenditures, analyze variances, and ensure financial integrity across all locations.

3.Workflow Management & Ticketing System Implementation

  • Design and implement a real-time internal ticketing system for operations-related requests and issue triage.

  • Ensure tickets are assigned, tracked, escalated, and closed in a timely and visible manner.

  • Promote accountability by aligning task owners and due dates across functions.


4.Project Management & Cross-functional Coordination

  • Lead the operational components of multiple real estate development and improvement projects simultaneously.

  • Provide project status reports, risk logs, and resource tracking to SVP and other stakeholders.

  • Serve as the day-to-day communication bridge between internal teams and SVP.

5.Team Liaison & Executive Support

  • Support the SVP in driving deliverables forward by coordinating inputs across departments.

  • Prepare high-quality management reports, project trackers, and presentations as needed.

  • Coordinate meeting agendas, priorities, and follow-ups for real estate-related forums.

Preferred Skills & Qualifications

Education:

  • MBA (with an operations or administration focus) preferred.
  • Additionally, a degree in Building Sciences, Facilities Management, or a PMP designation will be preferred.

Experience:

  • 7–10 years of progressive experience in operations within an operating real estate company (development, investment, or asset management).
  • Strong background in real estate financial workflows, including budgeting, capital expenditures, and utilities management.
  • Demonstrated experience managing large-scale documentation and reporting systems.

Key Skills:

  • Exceptional administrative and organizational skills, with proven success managing workflows and document control.
  • Strong command of Microsoft Office, SharePoint, and workflow tools (e.g., Jira, Asana,etc.).
  • Proven project management capabilities with the ability to manage and prioritize across concurrent deliverables.
  • Excellent verbal and written communication skills in English.
  • High attention to detail and ability to work independently while coordinating with international teams.
  • Strong analytical mindset with the ability to interpret data into actionable insights.

Work Environment Requirements

  • Full-time, on-site role based in Chennai, India.
  • Comfortable working with cross-functional and international teams, including stakeholders in Canada and the United States.
  • Must be available for occasional travel and flexible to overlap with North American time zones when required (up to 30% of the time)
  • Fast-paced, dynamic environment where priorities shift frequently and initiative is essential.


Corporate

Chennai, India

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