About Nox Health

Simply put, we believe in the power of sleep.

As sleep health champions, we want more and more people to wake up to a brighter day every day. And, we are making daily progress, as we help more organizations see sleep as transformational and a foundational pillar of health. We strive to give more access to the technology and care they need to lead fuller lives.

Our depth of knowledge in the science of sleep gives us a unique perspective on sleep as a critical intervention strategy in chronic disease. We help people see the right problem and the right way forward, elevating not just our solutions but also advancing the field of sleep medicine.

Our vision is to work with our partners — employers, health systems, health plans, government agencies, provider groups and others committed to transforming care — to expand sleep health care to where it is needed, so it can take its rightful place in the healthcare ecosystem.

About the role

Are you an organized, detail-oriented medical professional with a passion for sleep medicine? Do you understand the frustrations and fear those with sleep disorders have and can provide the compassion and expertise to help them on their sleep journey?

If so, Fusion Sleep wants to learn more about YOU, your experience and your desire to become part of a team that provides innovative solutions with a high level of customer service and patient satisfaction.

Fusion Sleep is an accredited, independent medical practice that is 100% dedicated to sleep medicine. Our expert team of experienced physicians are board certified in sleep medicine and focus on disease prevention and management.

We are currently seeking driven, goal oriented professionals to join our team of Patient Advocates in our Alpharetta, GA location. This role requires you to live in Georgia and commute to Alpharetta, GA.

What you'll do

• Verifying and updating patient demographics and insurance verification
  Communicating with providers to facilitate smooth flow of clinic 
• Scheduling patient appointments in person and telemed 
• Determining patients' financial responsibility; including preparation of financial agreements and proper estimates for future services 
• Collecting copays 
• Assisting patients with questions regarding account balances, benefits or general insurance inquiries 
• Pulling next days patient charts and organize per scheduled appointment time 
• Preparing new patient charts 
• Maintaining inventory of all front office supplies 
• Performing and/or assisting with other administrative duties and projects as assigned 
• Generating fee tickets and daily close responsibilities 
• Responding to patient emails and calls
• Actively participates in corporate innovation, change management and identification and implementation of industry best practices.
• Patient Advocate 1 reports to Lead check in and out Coordinator. Will be required to travel to all locations.

Qualifications

• One (1) year of experience working in a medical/clinic setting preferred 
• Minimum of two (2) years of general clerical experience 
• Entry level Medical Assistant preferred 
• Sleep Medicine or Respiratory Care experience preferred 
• Care Cloud Practice Management preferred 
• EMR system experience required
• Must be a team player and uphold FusionSleep’s Core Values and Fundamentals
• Must be personable and treat patients with care and respect 
• Ability to truly multi-task with accuracy; strong organizational skills 
• Must be both flexible and reliable 
• Professional appearance and demeanor 
• Strong critical thinking and problem solving required 
• Ability to address multiple ongoing challenges 
• Exceptional customer service skills 
• Basic PC skills with a proficiency in Google Drive