About Nox Health

Simply put, we believe in the power of sleep.

As sleep health champions, we want more and more people to wake up to a brighter day every day. And, we are making daily progress, as we help more organizations see sleep as transformational and a foundational pillar of health. We strive to give more access to the technology and care they need to lead fuller lives.

Our depth of knowledge in the science of sleep gives us a unique perspective on sleep as a critical intervention strategy in chronic disease. We help people see the right problem and the right way forward, elevating not just our solutions but also advancing the field of sleep medicine.

Our vision is to work with our partners — employers, health systems, health plans, government agencies, provider groups and others committed to transforming care — to expand sleep health care to where it is needed, so it can take its rightful place in the healthcare ecosystem.

About the role

Are you a caring, medical professional interested in joining a team committed to helping others live a healthier life? Are you an effective communicator and compassionate listener capable of delivering exemplary patient care and education with a smile?

If so, Fusion Sleep wants to learn more about your experience and desire to become part of a team that provides innovative solutions with a high level of customer service and patient satisfaction.

Fusion Sleep is an accredited, independent medical practice that is 100% dedicated to sleep medicine. Our expert team of experienced physicians are board certified in sleep medicine and focus on disease prevention and management.

The Medical Assistant (MA) is responsible for documenting medical history, taking patient vital signs and ensuring proper data and labs are available to support the physician. The MA is responsible for preparing the exam room and coordinating efficient patient flow with the front office staff. The Fusion Sleep trained-Medical Assistant provides answers to patients’ questions regarding equipment fittings and supply needs and provides best practice solutions.

The ideal candidate will be service-minded, confident, adaptable, and able to prioritize multiple tasks and deadlines.

What you'll do

In addition to meeting physician and patients needs, the Medical Assistant’s administrative tasks may include:

• Retrieving compliance data from various sources
• Processing prescription refill requests
• Responding to patient emails and calls
• Accurately documenting system tasks pending and completed
• Responsible for completing daily patient intake and triage for both in-clinic and telemedicine patients.
• Actively participates in corporate innovation, change management and identification and implementation of industry best practices.

Qualifications

• Certified/Registered Medical Assistant required
• Sleep Medicine or Respiratory Care experience preferred
• Care Cloud Practice Management preferred
• EMR system experience required
• Ability to prioritize and manage multiple tasks
• Strict attention to detail, organizational skills and follow-through
• Minimum of six months experience in fast-paced health care setting
• Exceptional customer service and communications skills
• Detail-oriented with excellent problem solving skills and a desire to acquire new skills
• Possess the ability to collaborate in a team environment or work independently
• Comfortable working with various software applications at one time
• Ability to speak effectively and professionally on the telephone, in front of an audience, with client contacts at all levels, and with fellow employees of the organization.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to accurately document notes, write routine reports and correspondence.