About Futu US Inc.
Futu Clearing Inc., Moomoo Financial Inc., Moomoo Technologies Inc., and Moomoo Crypto Inc. are indirect wholly owned subsidiaries of Futu Holdings Limited (Nasdaq:FUTU). The firms are SEC registered broker-dealers and members FINRA/SIPC and a registered Crypto Exchange in all 50 states. Moomoo Financial Inc. is a self-clearing broker that offers retail clients access to securities markets in the U.S., Hong Kong, China, Singapore and Australia. Futu Clearing Inc. provides clearing and execution services to brokers, dealers, and registered investment advisers (RIAs).
Futu’s mission is to transform the personal investing experience by providing investors with a fully digitized brokerage and wealth management platform.
To learn more about the companies visit: futuclearing.com or moomoo.com/us.
About the role
To further Futu’s mission, we’re looking for an experienced Senior System Administrator who will play a critical role on the IT team and be tasked with implementing and optimizing our compute environment - both in multiple offices and in the public cloud. You will be primarily focused on multiple office environments for Windows, Android, Apple and Citrix client computing, Fortinet and Cisco network environment and Microsoft Azure, AWS and Tencent public cloud environments and related software, tools, and solutions. The successful candidate will have deep technical knowledge of the required technologies, and demonstrable experience leading other modernization and transformative initiatives.
What you'll do
- Support end users nationally via remote management and support tools.
- Proactively manage support requests via IT Help Desk platform.
- Support Microsoft 365/Teams and Active directory in the cloud.
- Deploy, secure and manage all Windows, and Apple endpoints, and Citrix virtual desktops.
- Define and maintain standards, policies, and procedures governing the Systems environment.
- Partner with information security officer to remediate any security gaps of services, systems, and network.
- Document and collect asset inventories, service catalogs, and architectural diagrams.
- Participate in the improvement of integration processes and information technology standards across the organization.
- Support and improve Citrix-based virtual desktop (VDI / AVD) environments.
- Perform Microsoft 365 administrator role, set up rules, and support email security.
- Administer MFA/SSO M365 integrations and post-migration support for newly-onboarded business units.
- Administer Ring Central Unified Communications phone platform and Contact Center Platform.
- Administer, monitor and manage Fortinet Firewalls and Cisco Network infrastructure.
- Administer, monitor and manage security tools, Microsoft Security, SentinelOne Endpoint XDR, Darktrace and others.
- Overall technical ownership of all office based and Cloud systems and related technologies:
- Work cross-functionally with peers and business partners to ensure that all systems are engineered, deployed, and configured according to business requirement and industry best-practices to ensure maximum efficiency, availability, Security and productivity.
- Work closely with external sourcing partners to ensure that all support standards and SLAs are met or exceeded.
- Design, Build and maintain operational KPIs and other supporting artifacts to ensure a standard of operational excellence.
- Must be a self-starter with ability to work with minimal direction or supervision.
- Provides areas for improvement and has direct influence on training/validating new processes.
Qualifications
- Bachelor's degree in CIS, MIS, Information Systems, Computer Science, Engineering or related field, or equivalent relevant work experience.
- Relevant professional certifications beneficial: Fortinet, Cisco Data Center, AWS and others.
- 7+ years’ experience in systems design and engineering.
- 7+ years’ experience in Windows Operating Systems and related Microsoft applications, tools and services such as Active Directory, NTFS, Radius, Group Policy & Data Protection, Intune and Autopilot.
- 7+ years’ experience in TCP/IP services and solutions.
- 5-7 years’ experience in planning Business Continuity and Disaster Recovery operations.
- 3-5 years’ experience with ADFS, SSO, Certificates and related functions.
- 3-5 years’ experience planning and supporting AWS environments is a plus.
- 3-5 years’ experience in supporting Microsoft O365 (Exchange, Outlook, SharePoint, etc.)
- 5-7 years’ experience in managing Fortinet and Cisco Computing Solutions.
- 3-5 years' experience in managing a Citrix VDI environment.
- Solid understanding of IT Networking and related services.
- Proven thought leadership skills with the ability to communicate with all levels of management; both technical and non-technical.
- Excellent project management and planning skills.
- Good organizational, time-management, and supervisory skills.
- Excellent documentation skills.
- Strong understanding of Agile and DevOps processes and principals.
- Strong adherence to Change Management and commitment to customer satisfaction.
- Exceptional communication skills, fluent in Mandarin Chinese is a plus.
- Experience in the financial services industry a plus.
What we offer
- Paid Medical Benefits
- 401k Employer Contribution
- Unlimited PTO
- Paid Holidays
Salary Range
$110,000 - $120,000
Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Futu Holdings Limited, including all subsidiaries, is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.
Warning about fake job posts
Please be aware of fraudulent job postings by persons not affiliated with Futu, Moomoo, or their affiliates. Criminals may use fraudulent job postings to obtain your personally identifiable information and/or financial information to steal your identity and/or money.
All communications to you will come from a business email address. We do not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a video call. We will not ask you for bank account information nor ask you to pay anything during the hiring process.
If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.